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Field Service Representative I

4 weeks ago

Burnaby, Canada 3M Full time

**Job Description**:
Field Service Representative I (Burnaby, BC) (New Health Care Company)

3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified health technology company with:

- Proven category leadership
- Exposure to attractive end-markets
- Innovation mindset driving improved patient outcomes
- Collaborative customer relationships
- Deep global regulatory experience
- Operational excellence and strong cash flow
- Strong sales growth and profitability with significant recurring sales

We expect the creation of the two companies will be completed by the end of 2023. For now, we will continue to operate as one global company. This role is positioned to drive the success of the "New Health Care Company”.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role:
As a Field Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

- Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions.
- Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
- Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed.
- Loading and unloading medical equipment from company vehicles.
- Attending training and other scheduled business functions which will require commercial air travel.

Company Vehicle

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

- High School Diploma or higher (completed and verified prior to start)
- Four (4) years of customer service in customer facing role experience in a private, public, government or military environment.
- Current, valid Driver’s License.

Additional qualifications that could help you succeed even further in this role include:

- Bachelor’s degree in business (completed and verified prior to start)
- Skills include excellent communication, time management, empathy, critical thinking, being proactive, detail oriented, reliability.
- For current employees, internal transfer restrictions may not apply. For more details, contact your local recruiter/HR team._

Work location:
Burnaby, BC

Travel: May include up to 5% domestic

Relocation Assistance: Is not authorized.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

We work to reflect the diversity of our global customers, suppliers, and channel partners, and build on each individual employee’s abilities.

At 3M, we know that inclusion is the key to unlocking the power of our diversity. An inclusive culture is one that supports and appreciates differences and provides fair and equal opportunities for everyone. It’s a place where people realize they are respected for their whole and unique selves, and that they belong. Inclusion leads to engagement, which in turn fosters the collaboration, creativity and innovation that drive long-term growth - for 3M as well as for our people and our teams.

Supporting Your Well-being

3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting.

Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.

3M Global Terms of Use and Privacy Statement

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