Technical Service Representative

6 months ago


Burnaby, Canada Shermco Industries Full time

_**About Shermco**_ _Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical. All done with an emphasis on safety and client service. That’s why we sayif it’s in the electrical power system, Shermco does it._ _Backed by Gryphon Investors, a leading private equity firm focused on profitably growing and competitively enhancing middle-market companies in partnership with experienced management, Shermco is poised for the next decade and beyond._ _Shermco Canada is seeking a Technical Services Representative._ **Technical Services Representative**Join our team of leaders in electrical power system testing and commissioning. We are seeking an experienced Technical Services Representative to work with our team in British Columbia. Shermco has one of the largest field services divisions in the industry.

**Responsibilities**:

- Provide skilled technical assistance, quality service and advice on technical projects to Shermco clients while maintaining an absolute commitment to safety
- Provide clients with recommendations for possible repairs or upgrades required through assessing technical issues on site
- Assist other technical staff with technical problems, project management issues and meeting safety requirements
- Be responsible for managing multiple small jobs through coordinating the effective use of technical staff, equipment and other resources, ensuring jobs are completed to client standards, and enforcing Shermco policies and procedures
- Provide mentorship, support and learning opportunities to junior technical staff, as well as hands-on site training on technical procedures
- Contribute expertise to projects involving transformer testing, industrial plant and utility relaying protection, metering schemes, switchgear testing/maintenance, power system design and/or turnkey substations

**Qualifications**:

- An accredited 2-year technical college diploma in Applied Science Technology, Electrical Technology, Electrical Engineering Technology, degree in Electrical Engineering, PSE designation, or Red Seal Journeyman Electrician
- Experience in an Electrical Engineering Technologist role will be considered an asset
- PSE or C.E.T designation will be considered an asset
- Cable termination experience with brands such as 3M, Raychem, Pfisterer will be considered an asset
- NETA certification is considered an asset
- Must be able to read, write, and speak English fluently
- Must possess a valid driver's license and clean abstract as fieldwork will be a requirement of this position
- Canadian passport is required as some travel is an asset

**Other Requirements**:

- Excellent organization, time management and negotiation skills
- Strong leadership capabilities
- Exceptional technical, analytical and numerical skills
- Team player who will be committed to success of the team and organization
- Strong interpersonal and communication skills
- Commitment to customer satisfaction

**Pay Scale**:

- $35 to $55 depending on experience
- Overtime after 8 hours, Double time after 10 hours

**Job Types**: Full-time, Permanent

Pay: $35.00-$55.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company car
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Work Location: In person



  • Burnaby, Canada Shermco Industries Full time

    **_About Shermco_** - Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...


  • Burnaby, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1. In this role, you will provide technical support to customers by understanding their needs and creating solutions. Join us and grow your career with our retail team as a Store...


  • Burnaby, Canada Ignite Technical Resources. Full time

    On behalf of our client in Burnaby, Ignite Technical Resources is looking for a Technical Project Manager (Healthcare Infrastructure) with the client for a 6-month contract opportunity. **Role Description**: The Project Services department is responsible for delivering a wide range of IT infrastructure projects for the Health Authorities of British...


  • Burnaby, Canada Ignite Technical Resources. Full time

    On behalf of our client in **Burnaby,** **Ignite Technical Resources** is looking for a **Technical Project Manager (Healthcare Infrastructure)** with our client ** **for a **6 month** **contract opportunity**. **Role Description**: The Project Services department is responsible for delivering a wide range of IT infrastructure projects for the Health...


  • Burnaby, Canada Best Buy Full time

    You’ll love it here! We are hiring immediately for a field technical services representative, which at Best Buy we call a field service agent. No experience required, we will equip you with the skills and knowledge to confidently assist our customers with tech installation and repair needs in their homes. Join us and grow your career with our retail team...


  • Burnaby, British Columbia, Canada INI POS Solutions Full time

    Customer Service Representative - INI POS SolutionsWe are seeking an experienced Customer Service Representative to join our team at INI POS Solutions. The ideal candidate will have a strong background in customer service, technical support, and problem-solving.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely and...


  • Burnaby, Canada Kron Technologies Inc. Full time

    **Background** Kron Technologies is a fun, ambitious, and quickly growing company that’s disrupting the world of high-speed cameras. We’re looking for talented individuals to join us having a blast while designing and manufacturing world-leading products. Our employees enjoy flexibility, freedom, and a fun, supportive environment. We’re located just...


  • Burnaby, Canada Kron Technologies Inc. Full time

    **Background**: Kron Technologies is a fun, ambitious, and quickly growing company that’s disrupting the world of high-speed cameras. We’re looking for talented individuals to join us having a blast while designing and manufacturing world-leading products. Our employees enjoy flexibility, freedom, and a fun, supportive environment. We’re located just...


  • Burnaby, Canada Shermco Full time

    Position: Field Services Representative-Transformers Location: Burnaby, British Columbia Job Id: 3869 # of Openings: 1 About Shermco Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely....


  • Burnaby, Canada Arrow Electronics, Inc. Full time

    **Position**: Technical Field Sales Representative Richardson RFPD, an Arrow company is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Richardson RFPD, guides innovation forward for over 220,000 leading technology manufacturers and service providers. With...


  • Burnaby, Canada Cantronics Systems (Canada) Inc Full time

    **Role Description** This is a full-time on-site role for an Inside Technical Sales Representative located in Burnaby, BC. The Inside Technical Sales Representative will be responsible for day-to-day sales activities, including generating leads, building relationships with customers, providing technical expertise and support, conducting product...


  • Burnaby, Canada National Seating & Mobility Full time

    **Scope** As a Customer Service Representative, the employee shall interact with clients to provide the necessary support regarding the medical equipment at NSM and help resolve any issues or complaints to reach their needs and achieve their satisfaction. **Position Reports To**:Branch Manager or Customer Service Manager (depending on the size of the...


  • Burnaby, Canada EnviroTech Mechanical Full time

    Envio-Tech Mechanical Services is looking for a full-time, permanent Customer Service Representative. The CSR's at Enviro-Tech Mechanical are the first point of contact for the customer, so their main priority is to welcome them, hear their concerns, and leave them with the confidence that they have been listened to and that they will be looked after. The...


  • Burnaby, Canada Ascent Real Estate Management Full time

    Ascent Real Estate Management is looking to add to it's growing team with a new CSR (Customer Service Representative). We are looking for an individual with strong communication skills and a history of providing excellent customer service. This role requires no previous experience in our industry as full training will be provided to the successful...


  • Burnaby, Canada Ascent Real Estate Management Full time

    Ascent Real Estate Management is looking to add to it's growing team with a new CSR (Customer Service Representative). We are looking for an individual with strong communication skills and a history of providing excellent customer service. This role requires no previous experience in our industry as full training will be provided to the successful...


  • Burnaby, Canada FLS Transportation Service Limited Full time

    FLS Transportation is actively seeking a Track and Trace Representative in their Vancouver, BC location. Responsibilities: - Track drivers from origin to destination, ensuring they are on schedule for pick-up and delivery appointments for loads. - Assist carriers with any issues or delays encountered throughout the shipment life cycle(advising appropriate...


  • Burnaby, Canada Hana Bank Canada Full time

    Job Title: Customer Service Representative - Reports To: Branch Manager **Key Responsibilities** - Assist customers with inquiries regarding their account, transactions and banking services. - Provide information about our products and services, including loans or savings account. - Process transactions accurately and efficiently, including deposits,...


  • Burnaby, British Columbia, Canada Renegade Electric Supply Ltd.] Full time

    OverviewOur company, Renegade Electric Supply Ltd., is seeking a skilled Technical Sales Specialist to join our team. As a Technical Sales Specialist, you will be responsible for providing expert advice to customers regarding our products and services.Key ResponsibilitiesDevelop and maintain strong relationships with customers to ensure their needs are...

  • Fm Technical Manager

    8 months ago


    Burnaby, Canada L.B. Foster Company Full time

    **Key Responsibilities**: - **FM Technical Service Support**: Develop customized technical solutions for Asia Pacific customers. Collaborate with local LB Foster team and agents to provide technical supports for field services, installation, test data collection, site inspection, optimization recommendations, filling/maintenance, and front-line training. -...

  • Isl 21r

    2 months ago


    Burnaby, Canada BC Public Service Full time

    Posting Title- ISL 21R - Technical Analyst II, IT Enterprise Systems- Position Classification- Information Systems R21- Union- GEU- Work Options- Location- Burnaby, BC V3J 1N3 CA (Primary) - Salary Range- $69,760.70 to $79,322.69 per annum- Close Date- 10/17/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service ->...