Office Manager

3 months ago


Winnipeg, Canada Winnipeg Phoenix FC Full time

**Key Responsibilities**
- **Customer Service**: Serve as the first point of contact for visitors and inquiries, providing excellent customer service and information.
- **Communication**: Prepare and distribute newsletters, announcements, and other communications to players, parents, and staff.
- **Scheduling and Coordination**: Assist in scheduling meetings, practices, and events. Coordinate with coaches, players, and parents regarding schedules and logistics.
- **Record Keeping**: Maintain and update player and staff records, including registration details, payments, background checks, and contact information.
- **Financial Duties**: Track registrations, collect fees, manage accounts receivable, and track expenses. Work with the bookkeeper to ensure timely payment of bills and financial obligations.
- **Uniform Management**: Manage inventory and distribution of uniforms to players and staff, ensuring accurate record-keeping and timely distribution.
- **Office Supplies Management**: Ensure the office is well-stocked with necessary supplies and manage inventory to avoid shortages or overstocking.
- **Event Support**: Assist with the planning and execution of events, tournaments, and other club activities.
- **Supervision**: Supervise and guide the Clubhouse Administrator, and volunteers, ensuring tasks are completed efficiently and accurately.
- **Field** **Maintenance Oversight**: Oversee the field maintenance staff, ensuring fields are properly maintained, set up for practices and games, and meet safety standards.
- **Volunteer** **Management**: Assist the board in recruiting, training, and managing volunteers to support various club activities, ensuring they are effectively integrated into operations.
- **Support to Technical Director**: Work closely with the Technical Director to provide administrative support, including organizing meetings, managing schedules, and assisting with program development.
- **Other Duties**: Perform additional administrative tasks as needed to support the office and the organization.

**Qualifications**
- **Education**: High school diploma or equivalent; some college coursework preferred.
- **Experience**: Previous experience in office management, administration, or customer service. Experience in a sports organization is a plus.

**Skills**:

- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Ability to deal with competing customer service issues calmly and efficiently
- Proficiency in Microsoft 365 and basic knowledge of QuickBooks
- Knowledge of RAMP Interactive or other sports management software is preferred
- Ability to work independently and as part of a team
- Friendly and approachable demeanor
- Interest in football (soccer) and sports administration is a plus

**Working Conditions**
- **Hours**: Part-time, approximately 20-25 hours per week, with flexibility for occasional evening or weekend events.
- **Location**: Office-based at Anderson Park, 900 Raleigh St, Winnipeg, MB.

**Additional Requirements**:

- Must complete a CPIC (Canadian Police Information Centre) check
- Must complete Provice of Manitoba Child Abuse register check
- Must has access to vehicle.

**Compensation**
Competitive hourly rate, commensurate with experience.

**Job Types**: Part-time, Permanent

Pay: $20,000.00-$30,000.00 per year

Expected hours: 15 - 25 per week

**Benefits**:

- On-site parking

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2024-09-27


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