Professional, Vendor Management

4 weeks ago

Mississauga, Canada Ingram Micro Full time

It's fun to work in a company where people truly BELIEVE in what they're doing

**Job Description**:
Micro is the business behind the world’s brands reaching nearly 90 percent of the world’s population. We focus on cloud, advanced, and specialty technology solutions, in addition to mobility and commercial/consumer technologies. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at


Ingram Micro has earned Great Place to Work Certification for 2023-2024 in Canada This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey

This position is a hybrid role based in our Mississauga, Ontario office with the opportunity to work 2 days remotely per week.

Role Summary:

- Responsible for recruiting and onboarding new resellers into the Vendor program.
- Work with resellers to drive revenue growth and expand product mix and customer share.
- Educate and promote vendor programs, provide sales support, and assist in closing opportunities.
- Represent or accompany the vendor at customer functions, road shows and trainings.
- Uses company standard policies and procedures to resolve a variety of issues.
- Work as a liaison between vendors and organization.
- Provides specialized consultative services and implements, drives and maintains vendor programs, marketing, and training.
- Review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters.
- build and maintain positive relationships with vendors and monitor vendor performance.
- research invoice and contractual issues and resolve discrepancies.

What you bring to the role:

- A college degree or diploma or equivalent.
- 3-5 years of account management, relationship building, or customer service experience.
- Experience with MS Office Suite, MAC OS, iPad OS, and MS Dynamics would be ideal.
- Demonstrates the ability to effectively communicate, resolve conflicts, and collaborate with cross-functional teams to achieve organizational goals.
- Must be detail-oriented, organized, and articulate.
- Established and productive professional individual contributor.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more

Equal Opportunity Statement

Ingram Micro’s Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here
- Ingram Micro ESG.

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