Clinical Administrative Assistant/medical Office

3 months ago

Sherwood Park, Canada Sherwood Park Primary Care Network Full time

**The Sherwood Park - Strathcona County Primary Care Network is a group of health care professionals and administrative staff who work with you and your Doctor to help you live well.**

Our caring team provides education and support for managing chronic diseases and mental health concerns, while providing access to specialists and services all within your local community.

**We are currently looking for an experienced Clinical Administrative Assistant/Medical Office Assistant to join our team.** This is an exciting opportunity to work as part of an administrative team to provide professional, caring appointment bookings for patients. If you have the qualifications listed below, please submit your resume along with a cover letter for consideration.
- **Temporary part-time position (0.8 FTE)**:

- **Shifts: Mon, Thur, Fri 8 AM - 4:15 PM, Tue 12 PM - 8:15 PM**:

- **This position will be scheduled to work in Fort Saskatchewan location**

***

Reporting to the Manager - Office Administration, the Clinical Administrative Assistant is part of the clinical administration team that is responsible for the effective and timely scheduling of patients referred to the SPPCN’s clinicians, allied health professionals and patient programs. Following specific procedures, this position must communicate effectively with patients throughout the scheduling process, rooming patients, taking vitals, preparing rooms and is responsible for follow-up where necessary. As a first point of contact of the SPPCN offices and by phone, the Clinical Administrative Assistant is integral to providing professional, efficient services to patients and physician offices, while adhering to health record and privacy guidelines and legislation.

**KEY RESPONSIBILITIES**

Include, but are not limited to the following:
**Office/Clinical Administration**
- Responsible for front office reception to greet and direct patients and visitors appropriately to staff or appointments, as well as field inquiries from public or stakeholders and direct as necessary
- Field staff and patient questions/inquiries
- Responsible for proof reading and completing various clinical letters to ensure accuracy of patient and other information
- Scan information and documents to EMR, enters data or sends to patients
- Responsible for various office/building tasks: Opening - closing procedures, equipment check, training room set up/take down Conduct regularly scheduled equipment checks (daily AED, fridge temperature verification and recording)
- Maintain confidential medical records
- Patient check-in and Patient bookings
- Escort patient to exam room and take vital signs (height/weights/bp)
- Clean, restock & set-up patient rooms
- Monitor and request office supplies or inventory, as needed

**Communication/Clinic Liaison**
- May obtain pre-appointment documentation from patient, community stakeholders or physician offices
- Monitors/tracks clinical response letters to physician offices are completed as per CPSA
- Provide support multi-disciplinary team members

**Indexing/Referral Processing**
- Responsible for following procedures for indexing, reviewing physician referrals and directing where needed in order to schedule and complete the referral process including:

- Identifying appropriate triage process for various clinicians, programs and groups
- Process self-referrals for patients as requested

**Scheduling Processed Referrals**
- Conducts additional processes where appropriate (ie. check AHC number validity)
- Maintains schedules for clinicians, books appointments, monitors cancellations, internal referrals, worklists and/or wait lists and follows up where necessary
- Set up zoom links/meetings for virtual appointments for patients in-clinic where necessary

**EDUCATION & EXPERIENCE**
- Medical Office Assistant (MOA) Certificate
- Three years direct experience preferred
- Medical Terminology training an asset
- Experience with medical terminology or medical offices preferred
- Equivalent education and experience may be considered
- Experience with HealthQuest EMR and NetCARE (or similar EMR) required

**SKILLS & ABILITIES**
- Excellent accuracy and attention to detail
- Ability to deal compassionately and effectively with difficult behaviors sometimes exhibited by patients in distress
- Flexible and able to adapt to the demands of the position as priorities change
- Adheres with patient and health care confidentiality and privacy requirements/legislation
- High level verbal, written and interpersonal skills in order to communicate with a broad cross section of patients and stakeholders
- Comfortable with regular interruptions
- Excellent computer skills
- Must work within a team to meet the needs of patients and stakeholders
- Strong organizational skills and ability to manage multiple tasks

**PERSONAL ATTRIBUTES AND COMPETENCIES**:

- Enthusiastic and positive, can-do attitude
- Able and willing, in an unstructured environment, to be flexible, creative and juggle

  • Medical Office Assistant

    3 months ago

    Sherwood Park, Canada Synergy Medical Clinic (2011) Inc. Full time

    MOA - Maternity Leave Coverage to Approx August 2025 - The Medical Office Assistant acts as liaison between physicians and patients to facilitate patient care and patient flow. - Typically reports to the Clinic Manager Duties - Escorts patients to examination room - Assesses patients for medical issues by taking history, height, weight, blood pressure -...

  • Clinical Administrative Assistant

    3 weeks ago

    Sherwood Park, Canada Sherwood Park Primary Care Network Full time

    **ABOUT US** **The Sherwood Park - Strathcona County Primary Care Network is a group of health care professionals and administrative staff who work with you and your Doctor to help you live well.** Our caring team provides education and support for managing chronic diseases and mental health concerns, while providing access to specialists and services all...

  • Medical Office Assistant

    7 days ago

    Sherwood Park, Canada Park Integrative Health Full time

    _Location: Sherwood Park, AB- Job Summary: _ Reporting to the Administrative Support Team Lead, the MOA provides administrative services and support to Park Integrative Health (PIH). PIH is a private health and wellness clinic specializing in providing comprehensive, collaborative healthcare to individuals in the greater Strathcona County and Edmonton...

  • Medical Office Assistant

    6 days ago

    Sherwood Park, Canada Park Integrative Health Full time

    Location: Sherwood Park, ABJob Summary:Reporting to the Administrative Support Team Lead, the MOA provides administrative services and support to Park Integrative Health (PIH). PIH is a private health and wellness clinic specializing in providing comprehensive, collaborative healthcare to individuals in the greater Strathcona County and Edmonton...

  • Medical Office Assistant

    6 months ago

    Sherwood Park, Canada CORE Family Medical Full time

    Pay: $18.00 per hour Expected hours: 40 per week **Benefits**: - Dental care - Extended health care - On-site parking - Paid time off Flexible Language Requirement: - French not required Schedule: - 8 hour shift - Day shift Application question(s): **Language**: - English (required) Licence/Certification: - Medical Office Administration...

  • Office/medical Administration

    6 months ago

    Sherwood Park, Canada Tailor Made Wellness Full time

    Tailor Made Wellness Clinic ABOUT US We are a multidisciplinary health care clinic offering: chiropractic, acupuncture, registered massage therapy, psychology, naturopathy, medical doctor, physical therapist, osteopath and nurse practitioner services. Our integrative approach emphasizes the therapeutic relationship and makes use of all appropriate...

  • Medical Office Assistant/receptionist

    6 months ago

    Sherwood Park, Canada CORE Family Medical Full time

    **Salary**: $18.00 per hour Expected hours: 40 per week **Benefits**: - Dental care - Extended health care - On-site parking - Paid time off Flexible Language Requirement: - French not required Schedule: - 8 hour shift - Day shift Application question(s): - If this was your dream job, what three things would make work most...

  • Medical Office Assistant/receptionist

    3 days ago

    Sherwood Park, Canada CORE Family Medical Full time

    Pay: $18.00 per hour Expected hours: 40 per week **Benefits**: - Dental care - Extended health care - On-site parking - Paid time off Flexible language requirement: - French not required Schedule: - 8 hour shift - Day shift Application question(s): - If this was your dream job, what three things would make work most appealing? **Language**: -...

  • Medical Office Assistant/ Surgical Counselor

    7 months ago

    Sherwood Park, Canada Dr. Strungaru Hermina Marcela Full time

    Our very busy medical office is seeking for an enthusiastic medical office assistant/ surgical counselor with **very flexible working hours (including evening shifts)**, strong ethics, interpersonal skills, and team player. SPECIFIC RESPONSIBILITIES MEDICAL OFFICE ASSISTANT - Welcomes patients and visitors by greeting patients and visitors, in person or on...

  • Office Manager

    1 week ago

    Sherwood Park, Canada ROSEWOOD MEDICAL CLINIC Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 2 years to less than 3 years - **Work setting**: - Private sector - Medical clinic - ** Tasks**: - Implement new administrative procedures - Review and evaluate new administrative procedures - Delegate work to office support...

  • Medical Office Assistant

    3 months ago

    Emerald Park, Canada White City Medical Clinic Full time

    **Overview** **Responsibilities**: - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage the front desk - Assist with patient check-in and check-out procedures - Maintain electronic medical records and ensure accuracy of patient information - Handle billing and insurance verification...

  • Medical Office Assistant

    2 months ago

    Madeira Park, Canada Pender Harbour & District Health Centre Society Full time

    **Job Overview** **Responsibilities** **Provide telephone and in-person receptionist duties for the health clinic including**: - Greet and welcome patients, guests, and business representatives; determine their needs and put them in contact with appropriate staff. - Receive incoming calls and answer routine inquiries; screen and/or transfer calls to the...

  • Administrative Assistant

    3 months ago

    Sherwood Park, Canada True Balance Medical Spa Full time

    **About Us**: True Balance Medical Spa is a leader in the medical spa industry, renowned for our commitment to excellence and innovative approaches to wellness. Our dedicated team is passionate about enhancing client well-being through exceptional service and advanced treatments. We are seeking a proactive and detail-oriented Administrative Assistant to join...

  • Medical Office/family Practice Manager

    6 months ago

    Emerald Park, Canada White City Medical Clinic (Emerald Physicians Group Corp) Full time

    At White City Medical Clinic, we provide top-notch healthcare services to our patients, and we are looking for an experienced and reliable Clinic/Medical Office Manager to join our team. If you are a results-oriented professional who can help us take our clinic to the next level, we would like to hear from you. Join us and be a part of our commitment to...

  • Medical Receptionist

    6 months ago

    Sherwood Park, Canada Advanced Respiratory Care Network Full time

    We are seeking a friendly, pleasant, reliable individual with strong organizational and prioritizing skills for a Receptionist position based in our busy Respiratory medical clinic in Sherwood Park to start immediately. **Full time** Monday - Friday 8:00 am to 5:00 pm, no evenings or weekends required. This position will appeal to a motivated multitasker,...

  • Medical Aesthetician

    6 months ago

    Sherwood Park, Canada DermaLux Medical Aesthetics Full time

    DermaLux Medical Aesthetics is a Medical Spa located in Sherwood Park, Alberta. This is a great opportunity to work with a highly skilled and experienced team of Medical Aesthetic professionals and to grow within our company. **Employment Type**: - Full-Time Employment (35 - 40 hours a week) - Part-Time Employment (15 - 30 hours a week) **Schedule**: -...

  • Clinical Manager

    8 months ago

    Sherwood Park, Canada Sherwood Park Primary Care Network Full time

    The Sherwood Park - Strathcona County Primary Care Network is a group of health care professionals and administrative staff who work with you and your Doctor to help you live well. Our caring team provides education and support for managing chronic diseases and mental health concerns, while providing access to specialists and services all within your local...

  • Clinical Manager

    7 months ago

    Sherwood Park, Canada Sherwood Park Primary Care Network Full time

    **ABOUT US** The Sherwood Park - Strathcona County Primary Care Network is a group of health care professionals and administrative staff who work with you and your Doctor to help you live well. Our caring team provides education and support for managing chronic diseases and mental health concerns, while providing access to specialists and services all...

  • Clinical Psychologist

    3 months ago

    Sherwood Park, Canada Nottingham Medical Clinic Full time

    **Job Summary** **Responsibilities**: - Conduct comprehensive psychological assessments and evaluations for patients. - Develop individualized treatment plans based on assessment results and patient needs. - Provide evidence-based therapeutic interventions to children and individuals with special education requirements. - Collaborate with medical staff and...

  • Clinical Manager

    6 months ago

    Sherwood Park, Canada Sherwood Park Primary Care Network Full time

    **ABOUT US** The Sherwood Park - Strathcona County Primary Care Network is a group of health care professionals and administrative staff who work with you and your Doctor to help you live well. Our caring team provides education and support for managing chronic diseases and mental health concerns, while providing access to specialists and services all...