Automotive Service Advisor Ii

7 months ago


Vancouver, Canada Victoria Ford Alliance Full time

_Carson Automotive Group is one of BC’s highest performing groups representing 6 brands across 8 dealerships. The incredible growth we have experienced has provided several exceptional opportunities for career minded people to complement our existing staff._

**Exceptional Opportunity**:
Coastal Ford Vancouver requires a results oriented_ **Service Advisor II **_to join our quality team. This is a full-time, union position located in Vancouver, BC.

**General Overview**:
Reporting to the Parts & Service Manager, you will primarily be responsible for managing customer requests for maintenance and repairs, providing excellent customer service to customers, writing repair orders, communicating with customers about the status of work, collecting payment for services, accurately handling cash and credit payments & selling additional services, including parts and accessories where appropriate.

**Requirements (minimum experience)**:
Previous experience in automotive service environment, general knowledge of parts and basic automotive repair procedures, & appointment coordinator experience is preferred. Intermediate computer skills, excellent phone manner, & High School Diploma or equivalent required.

**We are excited to offer**:

- Ongoing training and growth opportunities;
- Potential for advancement throughout our organization;
- Top industry remuneration, medical, dental, life insurance and pension plan (benefits commence upon completion of a waiting period).
- It is our goal to bring aboard people with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us_

**Salary**: $4,225.00-$5,000.00 per month

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Paid time off

Schedule:

- Day shift
- No weekends

Work Location: In person


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