Youth Justice Records Assistant

9 months ago


Kitchener, Canada Ray of Hope Full time

Overview

Working under the direction of the Case Management Coordinator, the Youth Justice Records Assistant is responsible for providing administrative support to the management of a large, active, and diverse Youth Justice Services program.

Specific Responsibilities
- Complete administrative tasks required for youth file management, including opening, closure, discharge summaries and ongoing maintenance of client files
- Manage records of a confidential and private nature, in strict compliance with policy, regulation and procedures
- Complete ongoing checks of documentation quality and completion as directed by case management coordinator
- Maintain filing of documents and ensure appropriate storage of records
- Maintains all contacts databases and updates regularly
- Complete assignments and other duties as assigned.

**Qualifications**:
**Education**
- Currently enrolled in or completed post-secondary education in an administration field.

**Experience**
- Previous experience working in an administrative role an asset

**Certifications**
- None required

**Knowledge/Skills/Abilities **required to be successful in this position
- Proficient in reading, writing, speaking, and understanding and giving directions in the English Language
- Proficient in Windows, Microsoft Office Suite (Word, Excel, Outlook)
- Demonstrated ability to utilize standard office equipment

**Requirements**:

- Vulnerable Sector Check/Police Check

**Physical Demands**
- This position requires the incumbent to work predominantly in an office environment spending the majority of the time in a seated position, working at a computer.
- The incumbent will predominantly work Monday through Friday during normal business hours, however the occasional evening or weekend shift may be required.

**Supervision and Mentoring Plan**
- The incumbent of this position will have regular access and contact with the Case Management Coordinator for supervision and discussion.
- The incumbent of this position will have the opportunity to observe and participate in meetings to develop an understanding of the different and unique issues that volunteer services support throughout the agency.


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