Network Operations Specialist

6 months ago

Vancouver, Canada Corinex Communications Full time

**About Corinex**:
As a result of global decarbonization, prosumers are enabled to generate and consume electricity from distributed energy resources (DERs: renewable energy, EVs, heat pumps, and batteries), thereby changing the way electricity is generated and distributed. This new form of decentralized electricity generation and consumption causes unpredictable fluctuations in power quality and electricity surges, facilitating massive changes in business models. Corinex is a Cleantech company that provides technology solutions at the center of this transformation on the local level of the grid, offering high-speed and secure connectivity, monitoring, and control of DERs on utilities' existing powerline infrastructure. Corinex is the pioneer of the industry with standardized solutions. It has a remarkable industry leadership in the fast-growing mass market, as testified by the company's international growth while maintaining profitability.

Corinex offers a fast-paced, exciting, and collaborative work environment deeply rooted in the entrepreneurial spirit. Certified as a Great Place to Work, our employees are a critical part of our company's performance and are at the core of its success. We are looking for people who are passionate about changing the world and bring energy, enthusiasm, creativity, and an open mind to everything they do. We work hard but also play and laugh even harder, always in a respectful way. We enjoy being leaders in what we do and appreciate risk-takers, dreamers, and leaders with strong execution skills.

If you are looking for an opportunity to work at a Clean Tech company that is a significant contributor to worldwide decarbonization through unique, breakthrough technology already validated by markets, we want to hear from you

**About the role**:
In this customer-facing position, you will provide technical support to internal customers (engineering) and external Tier 1 customers. You will have hands on installation, analysis, configuration and troubleshooting of Linux systems, IP networking and private/public cloud systems. You will be responsible for planning, executing and evaluating the project according to predetermined timelines and budgets. You must be able to act as a resource on technical inquiries and be able to assist with the identification and resolution of technical issues.

**This role requires strong communication, collaboration and systems thinking skills to deliver Corinex’s digital solutions to its customers. You will work closely with development teams to identify and report bugs and to ensure that updates and new features are successfully deployed and tested.**

**Duties and Responsibilities**:

- Maintain effective communication with the business sector leadership team, team members and functional leadership in all activities required to design, develop and deliver the product successfully.
- Work with customers and the Development team to analyze and translate customer requirements/industry-standard into system and equipment level specifications.
- Conduct technical presentations and training sessions for engineers and technical management.
- Prepare documents to standardize the deployment of Corinex products and technology for internal teams and third parties.
- Perform analysis of the field data preparation of specification documents addressing shortcomings of the existing products; review results on the functioning of Corinex products in the field provided by the Field Applications Engineering team and your observations.
- Architect, test and implement Corinex’s Smart grid network architectures and support network designs.
- Administrate and troubleshoot deployed network designs.
- Document, implement and improve processes and procedures.
- Assist with the integration of new technologies.
- Prepare responses to RFPs.
- Prepare collaterals for training and on products that may require technical writing.
- Create strong relationships with customers, stakeholders, work colleagues and suppliers.

**Qualifications**:

- Bachelor’s in computer science, Computer Engineering or Electrical Engineering
- Strong knowledge of IP networking protocols. Deep knowledge of communication infrastructures (TCP/IP, QoS, encryption, etc.)
- Fundamental Networking skills: IP routing and switching (DHCP, NAT, VLAN, Security, etc.)
- Scripting: Bash, Shell and Python
- Database: SQLite, Microsoft SQL Server
- Work with OS: Linux / Windows Server
- Overall electrical power distribution systems knowledge
- Minimum 2-5 years of relevant experience
- Project management and customer support experience.

At Corinex, we are proud to be an equal opportunity employer. We are dedicated to fostering an inclusive, supportive, and rewarding work environment where your skills and talents can flourish.

Join us in shaping the future of Clean Tech and be a part of our innovative journey

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