Bilingual French and English Customer Service
1 week ago
_Télétravail - Bilingue Représentant du Service à la Clientèle _
ContactPoint 360 Inc., est une organisation mondiale offrant des solutions de centres de contact pour de nombreuses marques d'entreprise. Nous menons avec notre philosophie de l'humain d'abord et sommes très passionnés par la création de l'engagement des employés grâce aux technologies nouvelles et avancées d'opération de processus métier (BPO).
Nous sommes fiers de nous qualifier de leaders innovants de l'industrie depuis 2008. Nous sommes certifiés Great Place to Work et offrons une culture primée qui est enthousiasmée par les employés et leur développement de carrière, alors que nous continuons d'étendre notre travail à la maison et sur le campus mondial. solutions.
Qui recherchons-nous?
Vous êtes quelqu'un qui aime fournir un excellent service client avec de solides compétences en résolution de problèmes et en empathie. Vous êtes motivé, désireux d'apprendre et affichez une attitude positive pour obtenir des résultats de performance positifs chaque jour.
Représentant du service clientèle entrant (demandes générales vocales et par courriel)
Il s'agit d'une excellente occasion de travailler avec un détaillant canadien de premier plan, répondant à la fois aux appels entrants et aux demandes de renseignements par courriel.
Compétences Bilingue - Français et Anglais (oral et écrit).
**Job Type**: Temps plein - Jours flexibles, Quart de fin de semaine les soirs disponibles. (doit être disponible pour travailler 40 heures par semaine)
Taux de rémunération: 18$ CDN, par heure
Exigences en matière d'équipement de bureau à domicile: l’équipement sera fourni
- Internet haut débit avec connexion câblée d'un ordinateur au modem.
Qualifications professionnelles:
- Maîtrise du français et anglais oral et écrit.
- Compétences en informatique et en dactylographie
- Expérience de travail antérieure dans un service client
- Passer une vérification des antécédents de la police
- Diplôme d'études secondaires ou équivalent
Suivez-nous sur:
Linkedin: ContactPoint 360
Facebook: ContactPoint 360
Instagram: ContactPoint 360
Twitter: ContactPoint 360
Who We Are:
ContactPoint 360 Inc., is a global organization offering contact center solutions for many corporate brands. We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Operation (BPO) technologies.
We’re proud to call ourselves innovative industry leaders since 2008. We’re Great Place to Work certified and offer an award-winning culture that is enthusiastic about employees and their career development, as we continue to expand our work from home and global campus solutions.
Who You Are:
You are someone who enjoys providing excellent customer service with strong problem solving and empathy skills. You are a self-motivated, eager to learn, and display a positive attitude to achieve positive performance results every day.
**Job Type**: Full Time - Flexible Days, Evenings Weekends shifts available. (Must be available to work 40 hours per week)
Pay Rate: $18 CDN, per hour
Home Office Equipment Requirements: - Use your own device (Computer or Laptop)
- High speed internet with hardwire connection from computer to modem.
Job Skills Qualifications:
- Proficient French and English in both oral and written.
- Proficient computer and typing skills
- Previous work experience in a Customer Service preferably working in the call center environment
- Pass a Police Background Check
- High school diploma or equivalent
- Exemplary communication skills; including professional and friendly telephone etiquette, a strong vocabulary, and outstanding written communication.
- Demonstrated computer proficiency. Exceptional skills in accurate data entry and ability to multi-task and prioritize in a fast-paced, rapidly changing environment
- Strong interpersonal and independent problem-solving skills
- Knowledge of e-commerce will be an advantage.
- Customer service oriented and able to work in a team environment. Build positive relationships with customers and team members
- Highly organized with demonstrated attention to detail.
- Passionate in promoting kind, caring and helpful behavior with a can do attitude.
- Applicants must be over the age of 18
Follow us on:
Linkedin: ContactPoint 360
Facebook: ContactPoint 360
Instagram: ContactPoint 360
Twitter: ContactPoint 360
'
Work Remotely
- Temporarily due to COVID-19
**Job Types**: Full-time, Permanent
**Salary**: $18.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Schedule:
- 8 hour shift
-
Corporate Travel Expert
1 month ago
Canada Bilingual Source Full timeRole OverviewBilingual Source is seeking a skilled Corporate Travel Expert to join our team. This role involves handling group travel inquiries, managing bookings, and providing exceptional customer service.Key ResponsibilitiesHandle group travel inquiries, offering tailored recommendations for flights, hotels, and transportation.Manage all aspects of group...
-
Canada PBS Systems Full time“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ **The Opportunity**: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail...
-
Bilingual English/French
1 week ago
Canada Connex Telecommunications Inc. Full time €20Bilingual Tier 2 Helpdesk Connex Telecommunications Inc. (DependableIT) is a growing outsourcing company, where we strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. As a Bilingual Tier 2 Helpdesk agent, you will provide support...
-
French & English-Bilingual Helpdesk
3 days ago
Canada Connex Telecommunications Inc. Full timeBilingual Tier 2 Helpdesk Connex Telecommunications Inc. (DependableIT) is a growing outsourcing company, where we strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. As a Bilingual Tier 2 Helpdesk agent, you will provide support...
-
French Customer Support Representative
1 week ago
Canada French Talent Resources Full time**French Talent Resources** is looking for Remote Bilingual French speakers nationwide! This is a Full time position with great benefits and equipment will be provided. As a Customer Support Representative, you interact with our customers throughout the day by providing them with the most remarkable service they’ve ever had! - Bilingual French Customer...
-
Bilingual (French English) Account Maintenance Csr
7 months ago
Canada Ford Motor Company Full timeJoin our Ford Credit team as we create tomorrow! We are looking for bright, enthusiastic, and team-oriented individuals to join our team. Our work atmosphere is fast-paced, innovative, and people oriented. If you’re customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further. As part of the Ford...
-
Collection Specialist
6 months ago
Canada Converge Technology Solutions Full time**Title**: Collection Specialist **Overview**: **Responsibilities**: - Monitor accounts to identify outstanding debts and prioritize collection efforts. - Maintain accurate records of collection activities and communications with clients. - Investigate and resolve discrepancies or disputes related to customer accounts. - Collaborate with the sales team and...
-
Ontario, Canada, Canada Bilingual Source Full timeRemote 10% + Travel 90% (Canada - Occasional Visits to Office in Hamilton Area)SALARY: $90k-$105k Base + Commission/Bonus JOB HOURS: Monday - Friday 8.00 am - 5.00 pm. 90% traveling expectedVACATION & BENEFITS: 2 weeks of vacation + 1 week (5 days) of personal/sick time. Bonus at the end of the year based on company performanceTOP 3: 1) French Bilingual and...
-
Bilingual Service Coordinator
7 days ago
Canada Johnson Controls Full time**Job Details** **This is a 24-hour call center. **Hours vary from 8 am to 10 pm - must be flexible to hours. There are scheduled shifts. **How you will do it**: - Monthly/weekly Reporting of Service Tickets for local customers. - Assist Service Manager and Service Team leaders coordinating Service department tasks - Create POs to vendors to purchase parts...
-
Sales Support
7 months ago
Canada ScriptPro LLC Full time**Job Title**: Sales Support (Bilingual French/English) **Job Location**: Remote and preferably living in Ottawa or Montreal, Canada ***Job Summary**: Healthcare is an incredibly complex and fast-growing industry. Businesses need powerful technology solutions to manage these challenges every day. In this position, you will support our Outside Sales and...
-
Bilingual Support Delivery Manager French/english
7 months ago
Canada Dayforce Full timeDayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving...
-
Bilingual Customer Service Representative
3 days ago
Canada True Solutions Full time**Customer Service Representative (French/English)** We have immediate contract employment opportunity for 3 bilingual Customer Service Representative (French/English) Team Leads for one of our Insurance clients. **Here’s what you’ll do** - Being a knowledge leader on our policies, products, services, and initiatives - Respond to calls from members,...
-
Bilingual Customer Service Professional
4 weeks ago
Canada Kelly Services , Ltd. Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Kelly Services, Ltd. in Etobicoke, ON.Key Responsibilities:Provide exceptional customer service to dealers and customers in both English and French, ensuring a positive experience in a competitive captive finance environment.Respond to inquiries,...
-
Group Air Specialist
7 months ago
Canada Direct Travel Full time**Group Air Specialist - Toronto, Canada** **Bilingual French/English** **Embark on the next step in your career journey with Direct Travel**!** The experienced Group Air Specialist coordinates air travel arrangements for large incentive programs and business meetings. Applicant must be proficient in Sabre (preferred). This is a hybrid (currently two...
-
Customer Service Representative
1 month ago
Canada, CA Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
-
Customer Service Representative
1 month ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
-
Customer Service Representative
7 days ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader. Responsibilities Provide prompt and professional responses...
-
Customer Service Representative
1 month ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
-
Customer Service Representative
1 month ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
-
Customer Service Representative
5 days ago
canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...