HR Advisor Ii

3 weeks ago

Winnipeg, Canada The North West Company Full time

As the HR Advisor II at the North West Company (TNWC), you will provide support for all manager and employee inquiries and issues related to employee relations programs, policies, and procedures. You will enable business partners to create and sustain a positive employee relations environment that supports a satisfied, productive and motivated workforce.

Joining TNWC gives you the opportunity for growth and development throughout the company, an attractive and competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

**Your Role**:

- Respond to multi-channel inquiries from managers and employees related to employee relations policies and procedures ensuring that inquiries and issues are escalated to the appropriate stakeholder.
- Provide consultative services to identify root causes of employee relations issues, create solutions for improvement, and facilitate implementation of action plans.
- Participate/lead in People Team projects and initiatives.
- Deliver company orientation to new hires.
- Participate and/or lead in the investigation and resolution of employee complaints, issues, and concerns regarding employment practices.
- Provide accurate and comprehensive responses to contacts received based on a strong working knowledge of company employee relations policies and procedures as well as related government legislation and regulations supported by the ability to rapidly access supporting documents.
- Coordinate and conduct Exit Interviews and Stay Interviews and escalate concerns to the appropriate stakeholder; collect response data, analyze results and review with People Team Manager for furtherance to the business.

**Desired Skills & Experience**:

- College or university degree in Human Resources, Business, or a related field, or an equivalent combination of education/training and experience.
- Minimum 3 years’ of HR experience required.
- Minimum 2 years in a service role and/or demonstrated ability to provide exceptional customer service.
- Demonstrated generalist knowledge of HR best practices.
- Possesses knowledge of employment legislation.
- Excellent verbal and written communication skills, coupled with strong interpersonal and leadership skills and the ability to establish high trust relationships.
- Proficient in Microsoft Office, with a focus on Outlook, Excel, Word, and PowerPoint;
- A demonstrated ability to manage conflict and diffuse difficult situations.
- Strong problem solving and decision making skills.
- Demonstrated ability to multitask including simultaneously conducting and documenting a conversation.
- Able to manage fluctuating workload and time pressure.
- Demonstrated ability to work in a team environment.
- Demonstrated ability to handle confidential and sensitive information with discretion.

**Location**: Gibraltar House, 77 Main Street, Winnipeg, MB
**Reports to**: Manager, People Team - Corporate, Telepharmacy & Distribution Centres

We create a collaborative and constructive culture by:
Being Enterprising - Committing to our Customer - Working with Passion - Leading and Developing Others - Demonstrating Respect and Inclusivity - Building Trust

**A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.**

This is an active job opening for a position that is currently available and we are actively seeking to fill.

**For Internal Applicants Only**:
Salary Grade: C0R006

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