HR Advisor

3 weeks ago

Winnipeg, Canada The North West Company Full time

In your role as the HR Advisor (internally referred to as People Team Advisor), at The North West Company (NWC), you provide first-point-contact support for all manager and employee inquiries and issues related to enterprise-wide HR programs, policies, and procedures.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

**Your Role**:

- Administer the new hire, termination, resignation, or position change checklists for all employees in a timely and accurate manner;
- Organize and deliver new hire orientations for new employees;
- Support successful new hire onboarding by being new hire’s first point of contact for all People Team matters.
- Respond to multi-channel contacts from managers and employees with inquiries and issues related to HR programs, policies, and procedures;
- Resolve inquiries and issues at the first point of contact or redirect inquiries or issues to appropriate HR resource;
- Provide high quality, timely and professional customer service in a confidential manner;
- Provide accurate and comprehensive responses to contacts received based on a strong working knowledge of company HR programs, policies, and procedures as well as related government legislation and regulations.
- Maintain employee files to ensure files current and complete
- Manage People Team Corporate inbox and direct inquiries to appropriate HR resource.

**Desired Skills & Experience**:

- College or university degree in Human Resources, Business, or a related field, or an equivalent combination of education/training and experience;
- Minimum of one year in a service role with the ability to provide exceptional customer service;
- Demonstrated generalist knowledge of HR practices;
- Excellent verbal and written communication skills. Ability to speak in French is an asset;
- Demonstrated ability to manage conflict and diffuse difficult situations;
- Strong problem solving and decision making skills;
- Ability to manage fluctuating workload and time pressure, coupled with the ability to multitask;
- Must be able to work in a team environment;
- Demonstrated ability to handle confidential and sensitive information with discretion; and
- Proficient in Microsoft Office Suite - Outlook, Excel, Word, and PowerPoint.

**Location**: Gibraltar House - 77 Main Street, Winnipeg, MB

**Reports to**: Manager, People Team - Corporate, Telepharmacy and Distribution Centres

We create a collaborative and constructive culture by:

- Being Enterprising - Committing to our Customer - Working with Passion - Leading and Developing Others - Demonstrating Respect and Inclusivity - Building Trust

**A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.**
**For Internal Applicants Only**:
***
**Salary Grade**:COR005

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