Regional Supervisor, Bpvoe

5 months ago

Hamilton, Canada Technical Standards and Safety Authority Full time

**About Us**:
Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we serve. It takes all kinds of people with varied skillsets and backgrounds to meet our organizational goals, but all our employees share a few key traits:

- We are passionate about public safety.
- We are highly skilled, problem-solvers.
- We are collaborators who are invested in the communities we work in.
- We are more than employees; we are serving the greater good.
- We are committed to life-long learning and development.
- We operate with the highest integrity.

**Position Summary**:
**Responsibilities**:

- Achieve program results in support of corporate and personal objectives by communicating the organization’s vision, Strategic Plan and priorities; providing team leadership and direction; monitoring and correcting (if necessary) team performance results against established operations, productivity criteria and corporate & individual objectives. Initiating continuous improvement and harmonizing processes between the 3 stat groups
- Ensure a positive image of the company and maintaining effective relationships by providing timely information to customers; building credibility with key external stakeholders; communicating and demonstrating TSSA’s corporate values; and adhering to and promoting ethical business practices
- Achieve financial objectives by forecasting functional requirements; participating in the preparation of an annual program budget; scheduling expenditures; analyzing variances; initiating corrective actions; analyzing and recommending information and trends for program management decision making; and ensuring financial performance in accordance with budget parameters
- Create and maintains a workplace environment conducive to a high performing team by recruiting, selecting, orienting; promoting knowledge management and sharing; developing and encouraging personal growth opportunities; planning, monitoring, and appraising job results; coaching, counseling, and as required disciplining employees in a fair and equitable manner
- Ensure customer service excellence by ensuring that established service levels and standards are consistently adhered to; leading commitment to quality service; meeting contractual obligations; monitoring service results; and representing the company to customers
- Ensure a healthy and safe workplace by executing the program’s OHS priorities; implementing risk control plans; leading team discussions to enhance individual and team effectiveness at working safely; demonstrating healthy and safe behaviour and promoting others to do the same
- Enhance public safety by ensuring that safety inspections, incident investigations, quality systems audits, and other enforcement activities are implemented in accordance with the Act/ regulations/ codes and operations plans; makes decisions and resolves elevated issues including those that may not fall under clear policies or standards; productively participates in various internal and external technical committees
- Identify opportunities for both mandated and discretionary business development. Support program marketing of products and services

**Job Qualifications**:

- 8-9 years of relevant experience in BPV field and supervisory role required
- Knowledge of Technical Standards and Safety Act, Codes and Standards, as well as Occupational Health & Safety Act, CSA
- Various technical and/or engineering competencies
- Advanced computer skills including Excel, and TSSA workflow management software. Basic to intermediate financial analysis skills
- Excellent written and verbal communication skills including presentation skills and ability to influence
- Leadership skills(coaching, mentoring and performance management)
- Customer and employee relationship management skills
- Problem-solving
- Organizational Skills - project/priority/time management, records and quality assurance management

**Inclusion and Equal Opportunity Employment**:

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