Vice President Central Region

6 months ago

Hamilton, Canada TK Elevator Canada Ltd Full time

The company
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

**What we expect**:
**Position Overview**:
**Responsibilities**:
**Strategic Leadership**
- Develop and implement strategic plans to drive business growth and market share within the region.
- Collaborate with executive leadership to set regional goals, budgets, and performance targets aligned with overall company objectives.
- Identify emerging market trends, competitive threats, and growth opportunities to maintain a competitive edge.

**Operational Excellence**
- Ensure efficient and effective operations within the region, including installation, maintenance, repairs, and customer service.
- Oversee the management of projects to ensure timely completion, quality standards, and adherence to budgetary constraints.
- Drive continuous improvement initiatives to enhance processes, productivity, and cost-effectiveness.

**Financial Management**
- Monitor regional financial performance, analyze variances, and take corrective actions to ensure financial targets are met or exceeded.
- Develop and manage budgets, forecasts, and financial plans, working closely with the finance team.

**Customer Engagement**
- Foster strong relationships with key clients, partners, and stakeholders to understand their needs and provide solutions that align with company offerings.
- Address customer concerns promptly and effectively to ensure high levels of customer satisfaction.

**Team Leadership**
- Recruit, develop, and mentor a high-performing team of managers, supervisors, and individual contributors across various functional areas.
- Provide coaching and guidance to enhance team performance, skills, and career growth.

**Safety and Compliance**
- Prioritize and enforce safety protocols and industry regulations to ensure the well-being of employees, customers, and the public.
- Maintain compliance with relevant legal, regulatory, and industry standards.

**Reporting and Communication**
- Prepare and deliver regular reports on regional performance, project status, and key metrics to senior leadership.
- Communicate effectively with internal and external stakeholders to facilitate transparency and alignment.

**Who we are looking for**:
**Qualifications**:

- Bachelor's degree in Engineering, Business Administration, or a related field/experience.
- Proven track record of at least 10 years in a leadership role within a related field.
- Strong business acumen with a demonstrated ability to drive financial results and manage budgets.
- Exceptional leadership, team-building, and communication skills.
- In-depth knowledge of elevator technology, industry trends, and regulatory standards is considered an asset.
- Strong experience in project management, operations, and customer service.
- Ability to travel within the assigned region and the United States as required.
- Problem-solving mindset with the ability to make informed decisions under pressure.

**What we offer**:
TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.

**Contact**:

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