Receptionist/administrator

3 weeks ago


Milton, Canada ACT PHYSIOTHERAPY AND HEALTH SERVICES Full time

Located in the heart of Downtown Milton, ACT Physiotherapy and Health Services is looking for the exceptional receptionist.

We are looking to fill a part-time reception/administrative position.

**Requirements**:

- Able to provide highest quality customer service to our patients.
- Positive attitude toward performance improvement and quality management initiatives.
- Excellent phone manners & outstanding people skills.
- Responsible, well organized and able to work under pressure as well as multi-task.
- Proficient on the computer
- Extremely self-motivated.
- Medical office assistant diploma, degree or related medical office or customer service experience preferred.
- Experience working in a very busy medical set-up or rehab clinic will be preferred.

Duties include (not limited to):

- Checking in and checking out patients
- Booking appointments over the phone and in-clinic
- Laundry and basic housekeeping
- Billing to third party providers, WSIB & Auto Insurance
- Accounts receivable & collections
- Keeping track of all approvals and denials of treatment plans submitted for clients.
- Tracking patient benefit coverage.
- Working to ensure an overall excellent customer experience for the patient.

The main role of this position is keeping the appointment book efficiently full & increasing the productivity of the practice while maintaining a high level of customer service.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for providing exceptional customer service. If you meet the qualifications above, we would love to hear from you

Please submit your resume along with a cover letter highlighting your relevant experience to be considered for this position.

**Job Types**: Full-time, Part-time, Permanent

Pay: $16.55-$20.00 per hour

**Benefits**:

- Casual dress

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)
- Receptionist: 1 year (preferred)

Work Location: In person



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