Receptionist/administrator
1 week ago
ACT Physiotherapy and Health Services is looking for the exceptional receptionist, we are located in the heart of downtown Milton.
We are looking to fill a part-time reception/administrative position.
**Requirements**:
- Experience working in a very busy medical set-up or rehab clinic will be preferred.
- Able to provide highest quality customer service to our patients.
- Excellent phone manners & outstanding people skills.
- Responsible, well organized and able to work under pressure as well as multi-task.
- Proficient on the computer
- Extremely self-motivated.
- Medical office assistant diploma, degree or related medical office or customer service experience preferred.
- Positive attitude toward performance improvement and quality management initiatives.
Duties include (not limited to):
- Checking in and checking out patients
- Booking appointments over the phone and in-clinic
- Laundry and basic housekeeping
- Billing to third party providers, WSIB & Auto Insurance
- Accounts receivable & collections
- Keeping track of all approvals and denials of treatment plans submitted for clients.
- Tracking patient benefit coverage.
- Working to ensure an overall excellent customer experience for the patient.
The main role of this position is keeping the appointment book efficiently full & increasing the productivity of the practice while maintaining a high level of customer service.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for providing exceptional customer service. If you meet the qualifications above, we would love to hear from you
Please submit your resume along with a cover letter highlighting your relevant experience to be considered for this position.
**Job Types**: Permanent, Part-time
Part-time hours: 10-15 per week
**Salary**: $15.60-$20.00 per hour
**Benefits**:
- Casual dress
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Milton, ON L9T 1N7: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Receptionist: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
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