Guest Services Agent
4 days ago
**JOB REQUIREMENTS**:
**Education**:
- Other trades certificate or diploma
**Experience**:
**Work Setting**:
- Hospitality industry
- Hotel, motel, resort
**Tasks**:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Provide customer service
**Work Conditions and Physical Capabilities**:
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
**Personal Suitability**:
- Client focus
- Dependability
- Effective interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
**Experience**:
- Experience an asset
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
**HOW TO APPLY**:
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