Residential Property Administrator

1 month ago

Vancouver, Canada Wesgroup Properties Full time

**Disclaimer**: The estimated salary range provided by Indeed is not reflective of the actual salary. Wesgroup Properties offers a highly competitive salary and total compensation package. Details of the total compensation package, including salary, will be discussed during the confidential phone interview portion of our screening.

Wesgroup Properties started as a family business in British Columbia more than 60 years ago and today is one of Western Canada’s largest private real estate companies with a diversified portfolio spanning across residential and commercial real estate. Wesgroup owns and manages over 3.2 million square feet of commercial and multi-family real estate and has built more than 7,000 homes in 100 communities. With the active projects in our development pipeline, the portfolio will grow to over 7 million square feet over the next six years. Our operations are vertically integrated, encompassing land acquisition, construction, finance, design, marketing, sales, leasing, and property management. We have a long history of looking forward and we are dedicated to conducting business in line with our values of adaptability, accountability, relationships, and observing The Golden Rule without fail.

Wesgroup is seeking a talented Property Administrator to join its Residential Property Management team. The Property Administrator will be an integral part of the team, interacting with property managers, resident managers, accounting, technicians and tenants. This role helps with administration for residential properties. The Property Administrator will manage a variety of property management tasks, as well as manage the Online Service Centre and Hotline. This role will report to the Director of Residential Asset Management. The role of Property Administrator will consist of, but not be limited to, the following:
**Responsibilities**:

- Support a team of Property Managers with the administration of their portfolios
- Liaise and coordinate with resident managers, tenants and contractors
- Build and nurture strong tenant relationships
- Assist with monthly reporting, rent collections and accounts payable
- Assist with preparation of lease documentation
- Assist with obtaining quotes, reviewing contracts, issuing purchaser orders, and coordination of trades
- Assist with coordination of move in / move outs
- Prepare security deposit refund forms and cheque requisitions
- Assist with strata condo management
- Occasionally attending viewings and meeting tenants
- Assist Property Managers with creating evidence packages for RTB hearings
- Manage and update online rental ads for vacant units
- Work with Accounting to review and administer rent increase notices on a monthly basis
- Filing and updating records of tenant
- related and property-related documents
- Prepare correspondence and notices
- Assist accounting with EHT Declarations/ Vacancy tax declarations
- Administration and management of the Yuhu tenant portal
- Perform other administrative duties as required

**Qualifications and Knowledge**:

- 2+ years of experience in a property management admin or support position
- Excellent organizational, time management and prioritization skills including the ability to multi-task with competing priorities
- Excellent understanding of business professionalism and the ability to work effectively under pressure within a fast-paced team environment
- Exceptional interpersonal and communication skills (both verbal and written) are required
- Positive attitude and a desire to help others
- Knowledge of Yardi and Yuhu would be beneficial

**What we offer**:

- A fun and inclusive culture supported by an employee-led Culture Committee with sponsorship from the President, providing you with opportunities to participate in group workouts, team sports, company-wide social events or celebrations, and other great initiatives.
- The Wesgroup Store, stocked with amazing name-brand apparel and items to purchase using points earned for milestones, participation, and going above and beyond.
- A competitive compensation package with robust and extensive health benefits including a generous Health Care Spending Account.
- A Lifestyle Spending Account which includes coverage for fitness, daycare, and eldercare costs.
- Wesgroup supports a broad range of community initiatives through donations and employee volunteer activities, including paid days off to volunteer your time each year.
- Stocked kitchens with healthy (and not-so-healthy) snacks, fresh organic fruit, sparkling water, and a wide range of dairy alternatives for your beverage needs.
- A brand-new, beautifully designed office downtown, across from the Burrard sky train station.

We thank all applicants for their interest; however, only those selected for follow-up will be contacted.

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