Manager, Legal Services

3 months ago

Toronto, Canada Legal Aid Ontario Full time

**Company Bio**

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

**Primary function**

Oversee the administration of legal aid services (criminal) at OCJT and TRBC in close collaboration with other Toronto Managers of Legal Services

Home Location: Ontario Court of Justice - 10 Armory Street, Toronto, Ontario
Secondary and Tertiary Location(s): Toronto Regional Bail Centre, Toronto South Detention Centre and any place duty counsel services are provided in Toronto

Reports to: Director General - Toronto District

**Key accountabilities**
- Inspire, motivate and mentor staff to ensure that clients are receiving high quality legal services in an effective and efficient manner
- Manage staff, ensuring effective staff hiring, development, deployment and performance management
- Implement new and existing LAO initiatives including changes to duty counsel services, Service Integration, LAO Vulnerable Client Strategies, etc.
- Work collaboratively with district and regional colleagues to ensure client service is provided effectively at all Toronto locations where criminal duty counsel services are provided
- Act as liaison between LAO, the Judiciary, the Ministry of the Attorney General and the private bar
- Support the Director General to effectively implement Roster Management in the District
- Work collaboratively with other LAO departments as well as external stakeholders to address any issues or concerns that may impact client service
- Manage Toronto WASH court - must be available to work as WASH court manager at least one weekend per month
- Work in person at OCJT and TRBC as needed
- Manage Institutional Duty Counsel at TSDC and any other institutions where Toronto DC are employed
- Manage departmental budget
- Contribute to the development of strategic/ business plans
- Support employee engagement; Occupational Health and Safety; Equity, Diversity and Inclusion; and other corporate initiatives
- Other duties as required.

**Required skills & experience**
- Law degree and a member in good standing with the Law Society of Ontario
- Demonstrated experience in the area of criminal law, including ethical and practice management issues
- Strong leadership skill coupled with demonstrated commitment to client service
- Proven experience as an effective people manager
- Proven experience in managing financial and administrative functions and in directing and developing both professional and administrative staff
- Strong consultation, facilitation, mediation, conflict resolution and negotiation skills
- Experience in leading or managing change
- Analytical and strategic thinking skills
- Creative problem solving abilities
- Knowledge of the LASA 2020 and Rules & Regulations and an appreciation and understanding for LAO’s service model.
- French language skills are an asset
- Experience managing in a unionized environment is an asset

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**Equity Statement**

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

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