Field Technician

7 months ago


Vancouver, Canada Focal Systems Full time

**Company Description**
Focal Systems is the industry leader in retail AI solutions. We are a Silicon Valley-based startup that has more than doubled in size every year since our founding. Our mission is to automate and optimize brick and mortar retail using deep learning computer vision. Focal has been deployed at scale with the top retailers in the world. We are looking for smart, creative, and passionate people who love to learn, enjoy thinking critically, share our values, and want to build a great and enduring company.

We have built the next-generation operating system for brick & mortar retail. This OS leverages shelf-mounted cameras that constantly measure the state of the retailers’ shelves and use that information to order quicker and smarter, planogram better, and schedule, direct, train and manage their staff. We have proven this with major retailers around the world.

We are currently expanding our operations throughout Canada. We are looking for a Field Technician / Team Lead who can lead and champion deployments for our first customers in your area. This role will have overall accountability for the successful deployment, maintenance, and adoption of our system. This is a part-time position working flex hours with a path to a full-time position.

**Responsibilities**
Overall accountability for deployment, training, and customer success
Supervision of Field Technicians and contractors
Troubleshooting and quality control
Onboarding/scanning products into the system
Routine stops at our client locations for battery swaps and diagnostics
Onsite and offsite maintenance
Learn to build devices and deploy them
Dynamic oversight of services and operations
Serve as a primary point of contact reporting anything relevant in the field back to our Product Team

**Requirements**:
1+ years experience as a Field Service Technician
Proven team lead or supervisory experience
Organized, detail-oriented, dependable, and self-sufficient
Strong customer service orientation
Interested in technology
Thrive in a fast-paced environment
Flexible with your schedule, including nights and weekends
Must have a valid driver's license and ownership of a reliable vehicle
Must have a working smartphone (Android or iPhone)

**Why Focal Systems**:

- Strong Mission and Values_
We are a tightly-knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us since inception.
- Exceptional Team_
We are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time. We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-art.
- Outstanding Partners_
We work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors.

**Benefits**
Paid Time Off & Sick Time

**Job Types**: Full-time, Part-time, Temporary, Permanent

Pay: $25.00 per hour

Application question(s):

- Please respond with your availability for a 20-minute phone interview today or later this week with the best number to reach you.

Licence/Certification:

- driver's license (preferred)

Expected start date: 2021-09-14


  • Field Technician

    7 months ago


    Vancouver, Canada Great River Financial Services Inc (GRFS) Full time

    **Field Technician** **Position Summary**: **Responsibilities** - Install, repair and maintain Intrusion, Fire, Video Surveillance, Network and VoIP integrated systems. - Work in the field with the most efficient methods to solve service issues. - Train customers on Interface provided systems. - Maintain acceptable and accurate inventory levels by...

  • Field Technician

    7 months ago


    Vancouver, Canada AquaCoustic Remote Technologies Inc Full time

    **Job Title**: Field Technician **Start a career in Geomatics with AquaCoustic Remote Technologies Inc.!** We are a pre-engineering inspection company, located in Vancouver, BC. We are focused on rapid, cost-effective asset inspections using a range of robotic inspection systems. We use our knowledge and experience to conduct surveys in harsh environments...


  • Vancouver, Canada Motiontek Industrial Inc Full time

    Performs onsite field service activities by installing, troubleshooting, maintenance and repairs. Typically handles routine products and problems able to perform these tasks without supervision, getting direction from higher-level technicians on more complex problems. Must be able to perform the essential duties and responsibilities, and represent the...


  • Vancouver, Canada Motiontek Industrial Inc Full time

    Performs onsite field service activities by installing, troubleshooting, maintenance and repairs. Typically handles routine products and problems able to perform these tasks without supervision, getting direction from higher-level technicians on more complex problems. Must be able to perform the essential duties and responsibilities, and represent the...


  • Vancouver, Canada ClearVision Technologies Full time

    ClearVision Technologies is offering employment for a **Field Service Technician** to join our Field Service team in Vancouver. This position will entail installing, repairing, and servicing ClearVision and Valco Melton systems at customer sites. You will also be providing 24/7 remote support to sites across North America. The technician will also advise and...


  • Vancouver, Canada ClearVision Technologies Full time

    ClearVision Technologies is offering employment for a **Field Service Technician** to join our Field Service team in Vancouver. This position will entail installing, repairing, and servicing ClearVision and Valco Melton systems at customer sites. You will also be providing 24/7 remote support to sites across North America. The technician will also advise and...

  • Rtms Technician

    4 months ago


    Vancouver, Canada Field Trip Health Full time

    **About Field Trip Health** Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment...

  • Field Technician

    1 month ago


    Vancouver, Canada Municon West Coast Monitoring, Ltd. Full time

    **About Municon West Coast**: - Municon West Coast is a dynamic and rapidly growing geotechnical and structural instrumentation services company that has been in business for over 30 years. We specialize in providing advanced automated monitoring systems to help ensure the safety and integrity of buildings, excavations, dams, bridges, mines, embankments,...


  • Vancouver, Canada Patterson Companies, Inc. Full time

    **Overview**: As a service technician for Patterson Companies you will install, maintain and repair equipment for either our dental or animal health customers. In this role you can expect to: - Solve new, exciting challenges every day - from troubleshooting and diagnosing issues to training office staff on newly installed equipment - Work independently -...

  • IT Field Technician

    6 months ago


    Vancouver, Canada FM On-Demand Full time

    We are looking for a freelance/independent contractor to work with us as Field Service Technician to provide remedial support, on occasion, for our customers in the Edmonton area. This is a perfect opportunity for Field Service Technician's looking to augment their work, business, or freelance income on an on-going permanent part-time basis. Some weekday...


  • Vancouver, Canada Burroughs, Inc. Full time

    **Description** Job Summary: The Field Supervisor role is a managerial position - one that is required to possess leadership ability, exceptional execution skills, and that can focus on managing the field workforce to deliver exceptional customer experience. The Field Supervisor is a role that operates both in a field service environment overseeing...


  • Vancouver, Canada Burroughs, Inc. Full time

    **Job Summary**: The Field Supervisor role is a managerial position - one that is required to possess leadership ability, exceptional execution skills, and that can focus on managing the field workforce to deliver exceptional customer experience. The Field Supervisor is a role that operates both in a field service environment overseeing operations pertaining...


  • Vancouver, Canada YouthCare Full time

    **Requirements** - AS a Field Service Technician (like helpdesk IT) at least 3 years - Mechanical expertise - A+ Certification - PC skills, basic electronic skills, and some specific hardware and operating system familiarity. - Knowledge of systems architecture, database management systems, and network and systems management systems. - Driving to client...


  • North Vancouver, Canada CBI Health Full time

    **IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...


  • Vancouver, Canada Dispomed Ltée Full time

    **Working Conditions** - Work Schedule : 4 days a week, 10 hours a day - Position 100% on the road : Company Car provided - Valid Driver's License : Required & Essential for the position **Field Service Technician at Dispomed ** Ensure the installation, preventive and corrective maintenance, and troubleshooting of veterinary equipment at client sites,...


  • Vancouver, Canada happier IT Inc Full time

    We want everyone to love what they do. If you’re looking for a career that allows you to meet & help new people, learn and work with a broad range of new software and technologies, and be part of the expansion of one of Canada’s Fastest Growing Companies, please read on. About the Position We’re looking for an amazing, Customer Service focused,...

  • Field Technician

    7 months ago


    Vancouver, Canada Hashmap Full time

    **Req ID**:275218 We are currently seeking a Field Technician to join our team in Vancouver, British Columbia (CA-BC), Canada (CA). **Responsibilities**: - Individuals here have a well-rounded knowledge of the policies and procedures for their work area. - French speaking and written - Their work may require discretion and independent judgment for...

  • Field Technician

    7 months ago


    Vancouver, Canada NTT DATA Full time

    **Req ID**: 275218 We are currently seeking a Field Technician to join our team in Vancouver, British Columbia (CA-BC), Canada (CA). **Responsibilities**: - Individuals here have a well-rounded knowledge of the policies and procedures for their work area. - French speaking and written - Their work may require discretion and independent judgment for...


  • Vancouver, Canada Island Technical Installations Ltd. Full time

    **Job Posting**: Electrical Field Service Technician **Location**: Vancouver, BC, Canada **Responsibilities**: - Perform maintenance, troubleshooting, repairs, and installations on HV and LV equipment. - Conduct retrofits and upgrades to improve system performance and efficiency. - Execute commissioning procedures for new installations and equipment. -...


  • Vancouver, Canada Printer World International Full time

    Overview: **Responsibilities**: - Travel to customer sites to install, maintain, and repair equipment - Troubleshoot technical issues and provide timely solutions - Utilize schematics and technical documentation to diagnose problems - Perform preventive maintenance on various systems - Collaborate with customers to ensure satisfaction with services...