Project Coordinator

2 months ago


Pickering, Canada Machinex Recycling Services Full time

Machinex is an industry leader in engineering, manufacturing, installing, and servicing Material Recovery Facilities all over the world. Founded in the early 70's this Canadian Company is a world leader in the industry. Over the years our experts have designed and installed over 350 turnkey facilities in partnership with leading MRF's in Canada, the United States, and Europe. Our mission is to provide our markets with the best leading edge recycling technology available.

We have an immediate opening for a Parts & Service Coordinator.

Be the privileged contact with our customers for all aspects of service to their equipment.

Represent, serve, and defend the customer interests within the company while respecting Machinex expectations.

Main Roles & Responsibilities:

- receive and respond appropriately to all spare parts and service requests.
- ensure our customer receives complete satisfaction
- evaluate work to be carried out according to customer request and service department recommendations.
- manage work to be carried out including parts requirements, tools, rentals, labour, accommodations, travel requirement and any other requirement to complete the project as quoted.
- maintain schedule for technicians and jobs
- produce all documentation from quote to job closing using an ERP program
- follow up on customer satisfaction
- optimize the profitability of the sales of replacement parts, service contracts, and supplies.
- Solve various customer problems with the help pf company sectors, suppliers etc.

**Requirements**:

- experience with an ERP
- great customer service skills
- organization skills
- self disciplined, resourceful, analytical, proactive
- strong command of the English language
- French fluency would be an asset but is not required
- computer proficient

**Job Types**: Full-time, Permanent

**Salary**: $58,000.00-$66,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call

**Experience**:

- Project management: 3 years (preferred)

**Language**:

- English (required)

Ability to Commute:

- Pickering, ON L1W 3L9 (required)

Ability to Relocate:

- Pickering, ON L1W 3L9: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-03-18


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