Avp Technology, Ai Technology Lead

3 months ago


Toronto, Canada TD Bank Full time

**Work Location**:
Canada

**Hours**:
37.5

**Line of Business**:
Technology Solutions

**Pay Details**:
**Reporting directly to the VP, AI Platform, Platforms & Technology (P&T), this role is accountable to**:

- **Act as the single point of engagement for our AI COE, facilitating decisions with respect to technology delivery and potential options & risks which will have downstream impact on operational costs, solution resiliency and scalability.**:

- **Build strategic enterprise frameworks to enable the secure and stable delivery of AI across the enterprise.**:

- **Deliver on knowledge management program including our Contact Centre, Retail and Corporate Segments.**:

- **Deliver on IAP program for our contact centres providing Cognitive AI for all lines of business.**:

- **Participate in business planning discussion and define the technology delivery approach for our data scientist partners.**:

- **Look for opportunities to minimize any negative cost impact and reduce delivery/operational costs of technology retiring existing predictive AI solutions and pitching for the adoption of the new/improved solution across the enterprise.**:

- **Drive Technology target state to move away from the current bespoke tooling to our new AI platform and create roadmap-based technology investments.**:

- **Perform POCs to validate approach and vendor selection.**:

- **Identify and hire the engineering / technology talent required for the delivery team to enable ongoing value delivery.**:

- **Implement Technology Risk & Control defined standards and strategies for the Technology Solutions being delivered.**

**Qualifications**:

- **10+ years' experience in technology and strategy focused roles**:

- **Previous experience developing and executing strategies and delivering superior results in both the short and long term**:

- **Exceptional communication skills, both verbal, written and ability to present to SET**:

- **Understanding how P&T works in the context of the broader organization**:

- **Highly effective communicator who engages colleagues, business partners, external stakeholders, and employees**:

- **Excellent presentation, facilitation, interpersonal and leadership skills to facilitate working with senior management at all levels**:

- **Demonstrated relationship building skills, with a superior ability to make things happen using positive influence**:

- **Robust organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities**:

- **Ability to think strategically**

**Associate Vice Presidents (AVPs) at TD Bank Group contribute to the overall reputation of TD. As executives, AVPs help to set the ethical, organizational and performance standard for the teams they lead and exemplify how an effective performance and development culture functions day to day. An AVP is expected to guide his/her team, collaborating as appropriate with TD partners, to deliver excellent results in both the short and long term.**

**AVPs promote adherence to TDBG’s vision and purpose to be the better bank, and to enrich the lives of customers, communities and colleagues. As part of the general management of their function, AVPs are accountable to deliver against TD's five shared commitments**:

- **Think like a customer; provide legendary experiences and trusted advice**:

- **Act like an owner; lead with integrity to drive business results and contribute to communities**:

- **Execute with speed and impact; only take risks we can understand and manage**:

- **Innovate with purpose; simplify the way we work**:

- **Develop our colleagues; embrace diversity and respect one another**

**Who We Are**:
**TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.**

**TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.**

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