Customer Care Agent
6 days ago
**Customer Care Agent**
Kramer Mazda is currently seeking a Customer Care Agent.
At Kramer Mazda, we are more than just a dealership, we are part of an exclusive club of driving enthusiasts who believe that the experience comes before the transaction. We are passionate about our product and take pride in the quality of our work. We believe in people working together towards a common goal, with a shared vision, intent on doing the best job possible.
Our guiding principle at Kramer Mazda is that people come first. That's why we offer a diverse work environment that encourages professional and personal growth.
**Position Summary**:
The Customer Care Agent is responsible for inbound and outbound communication using various channels to provide exceptional customer support and create business through appointment generation. Exceptional service is achieved through Care, Consistency, and Communication.
**Primary Responsibilities**:
- Provide prompt responses to customer inquiries.
- Customer support showcasing thorough understanding of products and procedures.
- Acknowledgement of customer complaints and knowing when to escalate.
- Schedule sales/service appointments by completing:
- Inbound calls
- Follow-up calls
- Lease/Finance renewal calls
- Anniversary calls
- Recall notification
- Service Reminders
**Personal Qualifications**:
- Comfortable using computers and can easily adapt to new software.
- Maintain a positive, empathetic, and professional attitude towards customers and co-workers at all times.
- Excellent verbal and written communication skills
- Strong attention to detail
- Thrive in a fast-paced, high-pressure environment
- Available to work a variety of day, evening, and Saturday shifts.
- Hospitality experience would be an asset.
If this sounds like the ideal career for you, we would love to meet you
We would like to thank all applicants for their interest, however only those selected for an interview will be contacted.
-
Customer Care Agent
1 week ago
Calgary, Canada Rentokil Initial Full timeRentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada. Rentokil-Terminix is currently seeking A Customer Care Agent that will...
-
Sales Agent
7 days ago
Calgary, Canada Agent Initiative Full timeWant To Earn Uncapped Earning Potential As A Remote Sales Rep With Our Team? We’re hiring 2 reps to help us serve more customers at scale. Have you always wanted a sales career without paltry team bonuses, unrealistic milestones and just downright unrealistic expectations?This is for you! Our real estate consultancy specializes in helping real estate...
-
Insurance Account Representative
1 week ago
Calgary, Canada Robin Chiu - Desjardins Insurance Agent Full time**Insurance Account Representative - Desjardins Agent Team Member**: Location: NW, Calgary AB Type: Full Time **Position Overview**: - As a Property & Casualty Insurance Advisor you will provide our clients with Home, Auto & Auto financing products and advice to the personal and commercial market within Calgary and surrounding areas. You are primarily...
-
Customer Care Agent-part Time Evenings/weekends
3 weeks ago
Calgary, Canada WBM TECHNOLOGIES Full timeWBM is looking for a customer service professional to join our Customer Care Centre in the role of **Customer Care Agent**. As a Customer Care Agent, you will represent our client and be the first point of contact for our retail consumers; and you will ensure that they will receive the best possible service and experience. As a brand ambassador, you are...
-
Calgary, Canada EQ Bank | Equitable Bank Full timeThe Workforce Management Administrator, Customer Care will report directly to the Conversational AI Manager who is responsible for workforce management. In this role, you will be responsible for providing support to the Contact Centre team through effective Workforce and Intraday activities. The primary objective will be to assist in delivering outstanding...
-
Customer Care Marketing Service Assistant
2 weeks ago
Calgary, Canada Jeff Cooke Insurance Agency Full time**Customer Care/Marketing Service Assistant** Jeff Cooke Insurance requires a Customer service pro with sales skills and lots of energy to handle reception, administration and outgoing marketing calls and run our "front of house". Are you the very best in Customer Service? Do you make clients feel like a welcomed guest? Do you have high energy levels and...
-
Customer Service Agent
2 weeks ago
Calgary, Canada Di Leone Group Full timeWe are looking for professional talents with experience and knowledge for our Customer Service Department, for the position of **Customer Service Agent**. It is essential to have the ability to follow instructions, we ask you to read **the ENTIRE ADVERTISEMENT.** We are a Company dedicated to the professional assistance of our clients, in immigration and...
-
Customer Service Agent
1 week ago
Calgary, Canada Barnes Garage Co. Full timeBarnes Garage Co. has an opportunity for a **Permanent, Full-Time Customer Service Agent **to join the team! If you are a people person who wants opportunities for growth, great pay, awesome coworkers, and enjoys basking in the sound of a revving power bikes, look no further than Barnes Garage Co.! **Job Summary**: Reporting to the Marketing manager, you...
-
Customer Service
6 days ago
Calgary, Canada YYC FREIGHT SERVICES Full timeCustomer Service & Billing Agent YYC Freight Services is a well-established Calgary based company offering warehousing, ground handling and transportation services to the freight forwarding community, direct shippers, and the aviation industry. Located at the Calgary International Airport with direct access to tarmac (air side), we are perfectly situated to...
-
Customer Service Rental Agent
7 days ago
Calgary, Canada Budget Rent a Car Calgary Full timeBudget Rent A Car Calgary is looking for a full-time Customer Service Agent for our Airport location. The Combo Agent will complete all rental transactions for customers while following established guidelines, policies and procedures. Provide service and care to customers to ensure satisfaction with an equal emphasis on profitability. Recognize the value of...
-
Call Centre/customer Service Agent
3 weeks ago
Calgary, Canada Mainstreet Equity Corp Full time**Job description**: **Job Title: Call Centre Customer Service Agent** **Job No. 1026103** **Job Type: Full-Time, Temporary with possibility to change to permanent** **Start Date: Immediately** **Job Location: Calgary, AB** **Benefits: (For Permanent position)** - **50% Rental Discount**: - **Company Paid Dental, Vision and Health Care Benefits...
-
Customer Service Agent
6 days ago
Calgary, Alberta, Canada AO Globe Life - Nzube Justin Ejifugha Full timeTitle: Customer Service Agent Location: Remote – Ontario, Alberta, Manitoba, Saskatchewan, British Columbia Type: Full-Time Organization Overview: AO Globe Life seeks a Customer Service Agent to deliver exceptional service and enhance client relations.The role is remote, requiring a professional and results-oriented individual.Responsibilities: Provide...
-
Customer Experience Advocate
3 days ago
Calgary, Alberta, Canada Ali Velji - Desjardins Agent, Royal Oak Calgary Full timeAli Velji Insurance and Financial Services is a professional and rewarding work environment in Calgary. As a Desjardins Agent, Royal Oak Calgary, we strive to provide comprehensive insurance coverage and exceptional customer service.We value building long-term relationships with our clients, offering tailored solutions that meet their unique needs. Our...
-
Insurance Advisor
3 weeks ago
Calgary, Canada Robin Chiu - Desjardins Insurance Agent Full time**Insurance Account Representative - Desjardins Agent Team Member**: Location: 146 - 4625 Varsity Dr. NW, Calgary AB (right by Market Mall) Type: Full Time **Position Overview**: - As a Property & Casualty Insurance Advisor you will provide our clients with Home, Auto & Auto financing products and advice to the personal and commercial market within Calgary...
-
Call Centre/customer Service Agent
2 weeks ago
Calgary, Canada Mainstreet Equity Corp Full time**Job description** **Job Title: Call Centre Customer Service Agent** **We encourage students and to Apply** **Job Type: Part time (Friday and Stat holidays)** **Start Date: Immediately** **Job Location: Calgary, AB** **The Company** Mainstreet Equity Corporation is a distinguished real estate company which is publicly traded on Toronto Stock Exchange...
-
Insurance Sales Representative
1 week ago
Calgary, Canada Ali Velji - Desjardins Insurance Agent Full time**Insurance Sales Representative** - Desjardins Agent Team Member** Location: Ali Velji Insurance and Financial Services Inc. - Royal Oak, Northwest Calgary Type: Full Time **Salary**: Competitive base salary + commission **About us**: Ali Velji Insurance is a leading insurance provider committed to offering comprehensive coverage and exceptional...
-
Insurance Account Representative
2 weeks ago
Calgary, Canada Ali Velji - Desjardins Insurance Agent Full time**Insurance Account Representative** - Desjardins Agent Team Member** Location: NW Calgary Type: Full Time **About us**: Ali Velji Insurance is a leading insurance provider committed to offering comprehensive coverage and exceptional customer service. With a strong focus on building long-term relationships, we strive to provide our clients with tailored...
-
Customer Facing Sales Agent Wanted
3 days ago
Calgary, Alberta, Canada OSL Direct Services Full timeJob DescriptionWe are seeking a highly motivated Field Sales Agent to join our team in Calgary and surrounding areas. As a Field Sales Agent, you will be responsible for:Meeting with potential clients to introduce them to our productsDelivering exceptional customer experiencesWorking closely with your team to strategize innovations and track goalsThis role...
-
Reservations Agent
6 days ago
Calgary, Canada Central Mountain Air Full timeAt Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people...
-
Corporate Travel Agent
3 weeks ago
Calgary, Canada Gant Travel Full timeWe’re looking for a few great travel agents who embrace technology and aren’t afraid of innovation and improvement. We love online bookings! We process more online every year - but when the weather is rotten and time is running short, every traveler needs a good travel agent. That’s why we’re hiring trained travel agents so we can continue to grow...