Medical Aesthetics Clinic Front Desk

4 months ago


Vancouver, Canada Pacific Derm Full time

What we are about:
MSP is a group of Canada’s leading Medical Aesthetics clinics with the goal of providing world-class client experiences. We aim to allow our partners to achieve their personal and professional aspirations by providing support through a collaborative and inclusive approach.

Our MSP core values are: RESPECT, INNOVATION, COMMUNITY, EXCELLENCE, AGILITY

At MSP, we pride ourselves on offering our dedicated clients a five-star luxury experience and care. As part of the MedSpa Partners Inc. family, we offer the same dedication to our team member’s career development, advancement, and satisfaction.

What you are about:
You are a highly motivated individual who is dynamic, has a passion for people and the industry. The Patient Experience member has an uplifting attitude, a strong sense of self and is always looking to develop and grow both personally and professionally. You have a deep caring and composed attitude that reflects in your work. You are obsessed with service excellence. If this description illustrates who you are, check out the hard and soft skills below, and let us know if you want to explore this opportunity.

Do you have what it takes?
- Previous reception, front of house or concierge experience (required)
- Previous experience in the Medical Aesthetician Industry (bonus)
- Proficiency in Windows Office, Windows Publisher and EMR
- Retail Experience (beneficial)
- Outstanding communication and client rapport (required)
- Possess a professional demeanor, polished and poised in appearance
- Strong Administrative skills
- Outgoing and welcoming persona

**Responsibilities**:

- Provide five-star holistic, ethical, and integral care to our dedicated patients, be the welcoming face of the clinic.
- Manage the patient registration process, loyalty programs, and Patient management system.
- Billing and Invoice management.
- Maintain patient flow and wait for room management.
- Effect the use of a variety of communication platforms and software.
- Work effectively both independently and in teams.
- Maintain patient privacy and confidentiality.

What you can expect from us:
We offer competitive rates and industry incentives.

Generous staff treatments, procedures, and discounts

**Job Type**: Permanent

**Salary**: From $23.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

Work Location: In person



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