Clinical Training Administrator

4 months ago

Toronto, Canada Centricity Research Full time

Centricity Research is a clinical research organization with more than 40 sites, access to over 1.6 million patients and participants, and more than 150 active investigators across Canada and the southeastern United States. Our name, Centricity Research, was purposefully chosen to signify the fact that we are customer centric. Our study participants, sponsors, CROs, and physicians are the cornerstone of our business. The name Centricity Research also highlights the fact that our organization has earned a position of prominence and importance within the industry. We aim to build and nurture strong, trusting relationships with all audiences, and being customer-centric is embedded within our company culture.

Currently, our rapidly expanding team and site network is looking for a Clinical Training Administrator who can work for us on a**full-time, permanent**basis, supporting all our sites on a hybrid basis. Working remotely and willing and able to travel to any sites in Canada and the United States when needed.

The Clinical Training Administrator is responsible for designing and coordinating the administration of a clinical training program for new clinical research staff. This person will be responsible for revamping the existing curriculum and tools, ensuring that all current staff have the competencies required for their roles, and administering the training program for all new hires moving forward.

**Responsibilities will include but are not limited to**:

- Evaluate the current training curriculum, with input from SMEs across the organization; identify gaps and areas for improvement
- Create and execute a plan to update and improve the curriculum and the training experience, using input from SMEs and the training committee
- Use training design methods to create interesting, multi-learning style, and effective training modules
- Maintain current knowledge of all clinical trial protocols, SOPs, Working Procedures, Regulatory Guidelines and principles of GCP
- Utilize excellent written and verbal communication skills to enhance the learning and knowledge-transfer for all trainees; to build strong relationships across the organization; and to enhance credibility with our internal and external customers
- Conduct training for new staff on conducting clinical research studies according to the existing protocol, Company SOP and policies, Regulatory Guidelines, and GCP while utilizing creative training techniques that ensure understanding for all trainees
- Ensure appropriate training and on-boarding program is in place and requirements are fulfilled for all CRP
- Ensure best practices for the maintenance of training database(s) housing business information, such as training and regulatory documentation.
- Maintain training and certification documents and file new or revised documents electronically into the Companys software systems, and assist in maintaining current documents in these systems
- Organize training days (including but not limited to Research 101, SOP training, and CRC teleconferences)
- Assist organization as necessary with general onboarding and education.
- Work closely on initiatives related to the training and development of employees as determined by operational needs of Centricity Research
- Ensure oversight on the completion of training administrative tasks across multiple systems, such as CTMS and integrated software/platforms
- Assist with mentoring new staff
- Partner with Site Managers, the Quality team, Clinical leaders, and others in growth and development of CRP
- Be willing to travel to all sites as needed

**Requirements**:
Minimum:

- Clinical designation (i.e. ACRP certified CRC, RN)
- 2 years of experience at Centricity, or 5 years of clinical research experience
- 2 years of experience in Training design, delivery, and administration
- Project management or formal curriculum development experience
- Willingness and ability to travel to bothUS and Canadiansites

Preferred:

- Post-secondary education in a clinical research program
- 3 years of clinical research experience at Centricity
- 5 years of experience in Training design, delivery, and administration

**Working Conditions**:

- Modern medical office environment or home office environment
- Required to follow OSHA and CCOHS guidelines, in addition to other local healthcare regulations
- Required to perform duties in relation to HIPAA, PIDEDA, and other local privacy regulations
- Some positions may require overnight/weekend hours
- Travel between the USA and Canada as necessary, including multi-day trips

**What we offer**:

- Opportunities to work with internationally renowned physicians
- Comprehensive health benefits, competitive salary
- RRSP or 401(k) contribution matching
- Continued opportunities for growth & development; yearly education allowance
- Paid holiday closures and employee appreciation days off
- Centricity Research is an equal opportunity employer. We are committed to inclusive, barrier-free recruit

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