E-commerce Assistant

3 months ago


Markham, Canada EA Industries Full time

Answer, investigate, trouble shoot, rectify and respond to inquiries from customers regarding online transactions, product availability, user profiles.
- Order and shipment processes management.
- Handle customer returns and communicate with varied teams to provide solution to customers.
- Generate waybills with varied courier, investigate, respond and resolve shipping issues such as but not limited to rejected deliveries, changes address, complaints.
- Attend internal meetings when necessary
- Other admin work assigns by manager.

Pay: $18.00-$20.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- administrative assistant: 1 year (preferred)

Work Location: In person

Expected start date: 2023-07-26



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