Guest Service Coordinator

3 months ago


Waterloo, Canada The Waters - An Urban Spa Retreat Full time

The Waters - An Urban Spa Retreat, Kitchener-Waterloo's Top Rated Day Spa, is looking to add a Part-Time/Full-Time Guest Service Coordinator to the Spa Team. Shift opportunities include a majority of day-time hours with the occasional evening shift. Rotating Saturday availability required.
- **Responsibilities Include**:_ guest care, booking of appointments, handling guest calls and confirmations, clerical duties, re-stocking of spa retail products, as well as daily operational tasks.
- **Application Requirements**:_
- Previous Experience with Customer Service
- Bright, Positive, and Professional Demeanour
- Ability to Multi-task & Ability to stay calm and collected during busy spa times
- Evening and Saturday shift availability

**Job Types**: Part-time, Permanent

Expected hours: 20 - 30 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person



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