Program Assistant

2 weeks ago

Hamilton, Canada Good Shepherd Centres Full time

If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.

**About Good Shepherd**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd - Family Centre.

**Why Work with Good Shepherd?
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**:

- **POSITIVE **and **ENCOURAGING**atmosphere
- ** EMPLOYEE AND FAMILY ASSISTANCE PROGRAM**:

- Wellness Program
- Make a difference and provide **HOPE**:

- Learning Opportunities
- Potential for growth and **ADVANCEMENT**

With a demonstrated commitment to the values of availability, flexibility, adaptability, hospitality and dignity, the Program Assistant will work in an emergency shelter setting serving families from a variety of backgrounds and experiences.
- Provide front desk coverage for the shelter, answer phones and doors, greet visitors and residents
- Maintain cleanliness of units and common spaces
- Complete data entry
- Maintain shelter inventory and supplies
- Complete Covid screening
- Follow up with maintenance work orders
- Assist with all aspects of program operation
- Preserve the dignity of all persons by communicating in a calm, welcoming, and professional manner
- Work takes place primarily in the emergency shelter however, opportunities arise that may include visits in the community to purchase program supplies, drop off items, or pick up donations
- Must be willing and able to assist the program in a hands-on capacity
- Time management skills are necessary in a high energy, changing environment
- Ability to work independently
- Must be comfortable answering phones and communicating directly with service users.
- Provide coverage when Full Time Program Assistant is on vacation or away from the office

**Qualifications**
- Minimum 1-year related experience or equivalent combination of education, training and experience
- Post-secondary education an asset
- Proficiency in Microsoft Office programs and strong written and oral communication skills required
- Experience with HIFIS or EMHware database an asset
- Fluency in a 2nd language is an asset
- CPR certification or willingness to be certified is required
- Valid G license required
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
- ** Hours of work**: Shifts are Day shifts (8:30 a.m. - 4:30 p.m.) Required to work Saturday, Sunday, and stat holidays. Some flexibility in work hours may be required. (minimum 16 hours/week)

**Don't Meet Every Requirement?**

**Our Values**

**_
Hospitality_**, as inspired by St. John of God is at the heart of Good Shepherd's mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation.

Hospitality embodies our **Values** of:

- **
Responsibility**:

- ** Availability**:

- ** Adaptability**:

- ** Quality**:

- ** Dignity**
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._
- Due to overwhelming response, only those selected to be interviewed will be contacted._

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