Program Assistant

2 months ago

Hamilton, Canada Good Shepherd Centres Full time

**HOURS - **Shifts are Monday to Friday (9:00am to 5:00pm) with one late shift (11:00am to 7:00pm) per week on a set schedule. Some flexibility in work hours may be required.

**Who We Are**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. We are committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

This opportunity is with our Good Shepherd - **Reaching Home**

**How You Will Make an Impact**
- Provide receptionist duties for the program, answering phones and doors, greeting and directing service-users and visitors as the first point of contact
- Assisting Reaching Home Division programs with determining program eligibility through the use of an assessment tool
- Maintain cleanliness of storage areas and common spaces
- Work takes place primarily in the office however, opportunities arise that may include visits in the community to purchase program supplies, drop off items, or pick up donations
- Must be willing and able to assist with all aspects of program operation in a hands-on capacity
- Ability to work independently, cooperatively and collaboratively within an interdisciplinary team
- Preserve the dignity of all persons by communicating in a calm, welcoming, and professional manner
- Responsible for participating in Good Shepherd's Health and Safety programs, procedures, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd

**What You'll Bring to Our Team**
- Minimum 1-year related experience or equivalent combination of education and experience is required
- Post-secondary education, work or related experience in Admin or a related field is an asset
- Basic to intermediate proficiency in Microsoft Outlook, Word, and Excel skills required
- Excellent written and verbal communication skills required
- Excellent interpersonal skills, verbal and written communication, time management, organization, and ability to prioritize workload
- Fluency in a 2nd language is an asset
- CPR certification or willingness to be certified is required
- Valid G license required
- Basic knowledge of and commitment to working within a person centered approach
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
- A respectful and rewarding work environment with ongoing opportunities to grow and learn Demonstrated understanding of workplace health and safety

**What We Offer**
- Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
- Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
- Staff recognition programs along with access to self-care supports and EMPLOYEE /
- FAMILY ASSISTANCE PROGRAM (EAP)
- POSITIVE and ENCOURAGING atmosphere
- Make a difference and provide HOPE
- Extended benefits
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._

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