Front of House Manager

6 months ago


Red Deer, Canada Bo's Bar & Stage Full time

Front of House Manager

**Duties**:

- Assist in the day-to-day operations of the front of house area, including the bar and restaurant.
- Manage and train front of house staff, including servers, and hosts/hostesses.
- Ensure excellent customer service by addressing customer concerns and resolving any issues that arise.
- Develop and implement strategies to increase customer satisfaction and improve overall dining experience.
- Monitor inventory levels and order supplies as needed.
- Collaborate with the kitchen staff to ensure smooth communication and efficient service.
- Maintain cleanliness and organization in the front of house area.
- Adhere to all health and safety regulations.

Qualifications:

- Previous experience in a similar role, preferably in a restaurant or bar setting.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication and interpersonal skills.
- Commited to professionalism and delivering the highest quality experience.
- Knowledge of bartending techniques and mixology is a plus.
- Familiarity with POS systems and restaurant management software.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and strong problem-solving skills.

**Benefits**:

- Casual dress
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Night shift
- On call
- Overtime

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Red Deer, AB T4R 1C5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 3 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- ProServe (preferred)

Work Location: In person



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