Front of House Manager
6 months ago
Front of House Manager
**Duties**:
- Assist in the day-to-day operations of the front of house area, including the bar and restaurant.
- Manage and train front of house staff, including servers, and hosts/hostesses.
- Ensure excellent customer service by addressing customer concerns and resolving any issues that arise.
- Develop and implement strategies to increase customer satisfaction and improve overall dining experience.
- Monitor inventory levels and order supplies as needed.
- Collaborate with the kitchen staff to ensure smooth communication and efficient service.
- Maintain cleanliness and organization in the front of house area.
- Adhere to all health and safety regulations.
Qualifications:
- Previous experience in a similar role, preferably in a restaurant or bar setting.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication and interpersonal skills.
- Commited to professionalism and delivering the highest quality experience.
- Knowledge of bartending techniques and mixology is a plus.
- Familiarity with POS systems and restaurant management software.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and strong problem-solving skills.
**Benefits**:
- Casual dress
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- On call
- Overtime
Supplemental pay types:
- Overtime pay
- Tips
Ability to commute/relocate:
- Red Deer, AB T4R 1C5: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 3 years (required)
**Language**:
- English (preferred)
Licence/Certification:
- ProServe (preferred)
Work Location: In person
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