Service Planning Coordinator

3 weeks ago

Aurora, Canada Kinark Child & Family Services Full time

**Job Description**:
**Our standard terms and conditions of employment include a work arrangement of being in the office 5 days a week. Kinark has recently introduced a new benefit that gives employees the opportunity to work their role in a hybrid or fully remote arrangement, as assessed for their position, for those who wish to opt-in for this benefit. **The role of Service Planning Coordinator **has been positionally assessed in the ‘Remote Worker’ classification, defined as 0-1 days in office per week and is eligible for a Compressed Work Week.**

Service Planning Coordinators will support families of children and youth with multiple and/or complex special needs by acting as one identifiable point of contact for the development of a coordinated and integrated service plan that recognizes all of their service needs and builds on their child or youth’s strengths. Service Planning Coordinators will be family centered and will support the client, family and team to identify and set meaningful goals and engage in the coordinated service planning process.

While the focus will be on developing a family-centred coordinated service plan based on the needs of the child/youth, the Service Planning Coordinator will also be expected to make appropriate linkages to services and supports for the parents and/or family as a whole in order to enable them to better support the needs of the child/youth.

**Duties & Responsibilities**:

- Work with the family or youth to identify current strengths and needs.
- Develop together with the youth and family and team members an integrated service plan that is strengths-based, addresses the service needs of the child or youth and outlines goals agreed upon by the family
- Facilitate access to relevant services in the service delivery area including referral to regional service resolution if indicated.
- Assist the family to access other supports while waiting for services.
- Explore flexible and innovative approaches for service delivery to meet the individual needs of the child/youth and family.
- Monitor, review, and update the integrated service plan, in collaboration with the family and relevant providers as needs and services change.
- Anticipate and facilitate transitions between services and providers including transition to school and adult services.
- Be knowledgeable and available to discuss the family’s concerns regarding their service plan.
- Facilitate the collaboration of all members of the child or youth’s team to enable full participation in the planning process, including the sharing of information and attendance at relevant meetings.
- Support the development of skills and knowledge in youth and families in order that they can fully participate and continue to identify needs, set goals and engage team members in a coordinated planning process.

**Qualifications**:

- M.S.W. or equivalent education and experience
- Minimum three years related experience
- Experience working with multiple special needs children, youth and their families
- Completion of referral forms, the provision of information/ resources both generic and specialized and to facilitate access to all children’s services
- Experience with developing an integrated service plan
- Experience working with team members from multiple children’s sectors
- Experience with team facilitation is considered an asset
- Understanding of cultural diversity and second language skills are considered assets

**Kinark Child and Family Services conditions of employment include but are not limited to successful Criminal Record Check with Vulnerable Sector Screening, completed Pre-Employment Medical certificate, and proof of full vaccination.** Fully vaccinated is defined as having received all required doses of a World Health Organization Approved COVID-19 Vaccine and 14 days have passed since last dose. Proof of vaccination for each vaccine dose received is required.

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