System Administrator

6 months ago


Toronto, Canada JAM Direct Full time

In this role, you’ll be assisting with the administration of the server, network and cloud systems within JAM - a thriving CRM marketing agency with diverse Windows, Linux and MacOS environments. You’ll also be in a supporting role within the IT team with any day-to-day IT support issues that may come up.

**Key Responsibilities**
- Build and maintain server, network, cloud, and DevOps infrastructure
- Take ownership of projects to implement new, or improved services
- Analyze, troubleshoot, and resolve issues
- Update and expand on internal documentation
- Support the day-to-day operations and facilities for all employees

**Desired Skills and Experience**
- 2+ year degree in Computer Science or Systems Administration
- 3-7 years of working experience in IT
- Experience working with Server operating systems such as Windows and Linux
- Experience with cloud service providers (**AWS preferred**/Azure/GCP)
- Experience with end-user operating systems such as Windows and macOS

Understanding of:

- Microsoft Active Directory and its services (DNS, GPO, etc.)
- Server virtualization, storage, and backups
- Networking and security principles
- Documenting assets, configurations, and processes

**Soft skills**
- Proactive approach to IT
- Confidence without ego
- A glass-half-full type - a positive attitude takes you places
- Focused on every last detail because you get the big picture
- Eager to question things - there is opportunity in questions
- Accountable - even when that means highlighting a mistake
- Eager to make those around you better
- Always up for a challenge
- Thrives on multitasking

Schedule:

- Monday to Friday

**Experience**:

- system administration: 3 years (required)
- day-to-day IT support: 3 years (required)

**Language**:

- English (required)

Work Location: Hybrid remote in Toronto, ON


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