Systems Administrator

3 months ago

Toronto, Canada Bond Brand Loyalty Inc Full time

At Bond, we design creative and innovative solutions for our clients, all with the goal of helping them build even-stronger loyalty to their brands. Bond requires a capable, motivated Systems Administrator to support all aspects of the configuration and maintenance of our Bond corporate systems. Do you love tackling issues head-on? Do you enjoy being a part of the solutions to a business’s pain points? Are you constantly updating your knowledge of hardware and software trends? If you answer yes to these questions, you would fit in well with our company.

**A typical day in this role might include**:

- Support the corporate infrastructure and connectivity requirements
- Microsoft 365 administration and support
- Microsoft Intune and Jamf administration
- Active Directory administration
- Ivanti Service Management and Ivanti Neurons administration, workflow configuration, and support
- Support the implementation and integration of new technologies
- Assist with the creation and management of the desktop imaging process
- Support new office setup requirements
- Meeting room and boardroom new technology requirements and implementation
- Create and maintain technical documentation

**As Systems Administrator you have**:

- Advanced hands-on experience managing Microsoft 365
- Advanced knowledge of Microsoft Intune and Jamf for deploying software, updates, and secure configurations
- Advanced knowledge of Microsoft 365 security and compliance
- Hands-on system and communication planning, design and implementation of Microsoft technologies
- Advanced knowledge of Active Directory, Remote Access, Mac OSX, printers, AV equipment
- Working knowledge of automation (i.e. PowerShell, VBScript)
- Working knowledge in creating and maintaining corporate desktop deployment images
- Experience creating and maintaining detailed technical documentation, knowledge base articles, and training materials
- Working knowledge of SharePoint Online, SharePoint workflows, and Microsoft Teams
- Working knowledge of Asset Management administrative framework and reporting
- Experience being a part of after-hours call rotation
- Strong technical knowledge of Windows 10/11 and MS O365 Suite

**Do these statements describe you?**
- Good at problem determination, troubleshooting and problem resolution.
- Familiar with ITIL and Service Management processes.
- I work hard to inspire the best in my team and myself
- Ability to handle a fast paced, demanding and a constantly changing environment with a professional attitude and can set priorities with the ability to quickly and accurately resolve day-to-day issues.
- Create and maintain relevant documentation.
- When I work on a project, big or small, I’m driven by two words: Own it
- Be process and detail oriented and follow defined policies and processes. Have ‘client service’ mentality.

Bond is proudly recognized as a Great Place to Work and Best Managed Company. We’re 800(ish) people working tirelessly together to make the world a more loyal place. You’ll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.

Please connect with our People & Values team should you require any accommodation.

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