Systems Administrator

3 months ago

Toronto, Canada Scene+ Full time

**Who we are**

Join Scene+ and be part of Canada's most robust lifestyle loyalty program with over 15 million members and growing We are a trusted brand, driven by the belief that there's always something to look forward to with rewards for every kind of life. Our goal is to become Canada's favourite loyalty program by nurturing our Members with rewards their way.

We're the exciting joint venture of Cineplex, Empire, and Scotiabank, blending the energy, optimism, and atmosphere of a startup with the support of three iconic Canadian companies. With over 100 team members and plans to grow more, we're an emerging, responsive company. We offer collaboration, accountability, challenges, and rewards to everyone who joins us.

Our motto is "Love what's next," and we believe it applies to your career too. Join us to help evolve the program, collaborate with amazing teams, and love what lies ahead.

**Who we need**

Reporting to the Director of Information Security, we are looking for a **Systems Administrator**. You will maintain, upgrade, and manage our software, hardware, and networks. Your goal will be to ensure our technology infrastructure runs smoothly and efficiently, supporting our business operations and growth.

This is a hybrid role, working 5 days over 2 week period in the office.

**What's in it for you**

**_ Exposure._** You want to expand your technical skills by working with a broad range of cutting-edge tools. You want to be part of the process as new in-house systems are deployed. You want to shift your focus to specialize in software and systems administration, including identity provider (IdP) solutions, fraud management tools, and a CRM platform.

**_ Career Development._** We have a proven history of supporting the growth of our people. Whether you want to take your career in a technical lead or people management direction at Scene+ or one of our parent companies, there is always something to look forward to.

**As our new Systems Administrator, you will focus on**:

- _ Fraud management._ You will manage and maintain fraud detection and prevention systems. You will monitor and analyze suspicious activities, providing timely responses to fraud alerts. You will collaborate with the security team to enhance fraud prevention measures.
- _ CRM administration. _You will manage the CRM environment, including user management, security settings, and system configurations. You will perform routine maintenance, data imports, and custom report generation. You will work with various departments to optimize workflows and integrations.
- _ AWS cloud services._ You will manage and monitor AWS cloud infrastructure. You will deploy and manage AWS resources, including EC2, S3, RDS, and VPCs. You will ensure the high availability, performance, and security of AWS environments.
- _ General systems administration._ You will install, configure, and maintain virtual infrastructure and systems integrations. You will perform regular system audits, updates, backups, and patch management. You will manage new onboarding and offboarding, provide support for IT-related incidents, and respond to Zendesk tickets for service requests and issues.
- _ Policies and procedures._ You will implement and maintain IT security policies and procedures. You will create and maintain IT systems, processes, and procedures documentation.

**You bring**:

- _ The experience._ You have experience managing identity provider (IdP) solutions, fraud management tools, and CRM platforms. In addition, you are familiar with network and server management in both Linux and Windows environments, as well as cloud computing services in an AWS environment.
- _ The analytical drive._ You are curious and want to find root causes, resolve problems, and prevent recurring issues. You are innovative with excellent problem-solving skills. You have a growth mindset and work to advance your knowledge of the latest operational and technical challenges.
- _ The customer focus._ You prioritize the experience of your customers, operating with a sense of urgency and empathy. You can independently manage multiple ongoing assignments under tight timelines and navigate the demands of stakeholders. You can translate technical concepts for a nontechnical audience and maintain professional communication and patience. You have a demonstrated ability to work in a respectful manner with groups from diverse backgrounds and with diverse experiences.

**Join us.**

At Scene+, we cultivate an innovative and collaborative environment. Guided by our values, we aim to exceed the expectations of our partners and members.

Member Focus: We prioritize the needs and experiences of our members in everything we do.

Teamwork: We believe in the power of collaboration and working together to achieve our goals.

Continuous Improvement: We strive for excellence by constantly seeking ways to improve and innovate.

Integrity: We uphold the highest standards of honesty and transparency in our a

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