Booking and Administrative Clerk Trans Care Bc

4 weeks ago


Vancouver, Canada PHSA Full time

**Booking and Administrative Clerk,**

**Trans Care BC,**

**Vancouver, BC**

Are you a highly organized person with strong Administrative skills? The Booking & Administrative Clerk provides patient booking, clerical and reception functions for Trans Care BC, a program that supports trans and gender diverse individuals, families, friends and the broader community.

**What you’ll do
- Answer client calls, collects information, responds to general inquiries by providing current basic information about gender-affirming services and care provides, referring to established resources, releasing client information in accordance with policies and procedures, and forwards complex inquiries to Health Navigator as necessary.
- Receive and process requests for appointments using information provided from referring doctors’ offices and/or patient charts as necessary. Book, pre-register and confirm patient appointments with medical staff and/or professionals in the assigned area as well as with parents, making additions, deletions and changes to appointments, as necessary. Ensure accuracy of all information.
- Schedule and book appointments and follow-up appointments, adjusts arrangements in accordance with established policies and procedures. Book appointments with other departments and external and internal health care professionals as needed. Ensure clinic bookings are maintained at full capacity to accommodate a high patient caseload.
- Pull patient’s charts prior to visit and calls referring physician’s/health care professional's offices, diagnostics services, community agencies and/or clients/parents for missing information, requesting appropriate items be forwarded.
- Set up and maintain designated computerized and hard copy filing systems for a variety of administrative functions and patient information such as patient charts, test results and reports, consultation notes, family meeting minutes and correspondences. Collect, collate, maintain and access patient information such as patient visits, re-booking and cancellation and other related information as requested.
- Arrange meetings by booking meeting rooms/catering and preparing agendas and other necessary information; attends meetings as directed. Take minutes or notes at meetings and transcribes as required by summarizing discussions and writing and/or typing for review by appropriate personnel. Record pertinent scheduling decisions and implements as directed. Distributes minutes or notes of meetings as appropriate.
- Organize venues and materials for educational and other sessions; liaise with service providers; book rooms/catering. Organize and confirm travel arrangements for staff and stakeholders. Compile session evaluation results.
- Complete and enter expense claim forms for Trans Care BC staff and contractors and surgery-related billing and reimbursements when requested and sends to appropriate department for approval and processing. Receive incoming mail by opening and date stamping mail, and distributing items for attention of appropriate health care professionals; prepares outgoing mail for pick-up and arranges for courier service as needed.
- Arrange for repairs and/or service of office equipment and furniture, as directed, complete necessary documentation for signature, forwards equipment and documentation to designated areas for attention. Follow up regarding status of repairs as necessary. Place purchase orders of office/medical supplies for program/clinic.
- Perform other related duties as required.

**What you bring***
- Grade 12 and two (2) year’s recent related experience or an equivalent combination of education, training and experience.
- Ability to keyboard at 45 w.p.m.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.

**What’s in it for you**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
- Access to more than 2,000 in-house training programs.
- Enjoy a comprehensive benefits package, including municipal pension plan.
- 12 annual statutory holidays with generous vacation entitlement and accruement.
- Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

**Job type **Temporary Full-Time Ending 03/31/2024

**Wage **2



  • Vancouver, Canada PHSA Full time

    **Booking and Administrative Clerk, Trans Care BC** Trans Care BC Vancouver, BC Trans Care BC works with its partners to set direction and provide leadership for trans health services across B.C., to ensure Two-Spirit, trans and gender diverse people of all ages get the care they need when and where they need it. Trans Care BC is a program of the...


  • Vancouver, Canada PHSA Full time

    **Booking and Administrative Clerk, Trans Care BC** PHSA Corporate Trans Care BC, Vancouver In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to...


  • Vancouver, Canada PHSA Full time

    **Booking and Administrative Clerk,** **Trans Care BC, PHSA Corporate,** **Vancouver BC** **As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.** **What you’ll do** - Answer client calls, collect information, respond to general inquiries by providing current basic...

  • Health Navigator

    1 month ago


    Vancouver, Canada PHSA Full time

    **Health Navigator** Trans Care BC Vancouver **JOIN OUR TEAM AT TRANS CARE BC!** **_ Trans Care BC_**: - _works to support people to have the information they need to access gender - affirming health care and supports. Our services support access to care for those who identify as trans, Two-Spirit and gender diverse. We also provide information and...


  • Vancouver, Canada PHSA Full time

    **Strategic** **Initiatives Lead, Trans Care BC** Vancouver, BC Trans Care BC works with its partners to set direction and provide leadership for trans health services across B.C., to ensure Two-Spirit, trans and gender diverse people of all ages get the care they need when and where they need it. Trans Care BC is a program of the Provincial Health...


  • Vancouver, Canada PHSA Full time

    **Health Navigator, Trans Care BC** Vancouver, BC **What you’ll do** - Provide brief supportive counselling and information services to trans and gender diverse individuals, their families, supports and to groups. Establish trust, confidentiality, credibility with community members, reviews referral information and case histories, interviews service...


  • Vancouver, British Columbia, Canada BC Children's and Women's Hospital & Health Centre Full time

    Admitting and Administrative Clerk, BC Children's & Women's Health Centre, Vancouver BCAs per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.Reporting to the Senior Director, or designate, the Admitting and Administrative Clerk performs a variety of clerical/administrative and...


  • Vancouver, Canada PHSA Full time

    Strategic Initiatives Lead, Trans Care BC Vancouver, BC Trans Care BC works with its partners to set direction and provide leadership for trans health services across to ensure Two-Spirit, trans and gender diverse people of all ages get the care they need when and where they need it. Trans Care BC is a program of the Provincial Health Services...


  • Vancouver, British Columbia, Canada Provincial Health Services Authority Full time

    Provincial Medical DirectorTrans Care BCPart Time (0.4 FTE) – Annual Contract Location Within BCTrans Care BC is a Provincial Clinical Program of the Provincial Health Services Authority (PHSA) that sets direction and provides leadership for trans health services across BC. Trans Care BC aims to ensure Two-Spirit, transgender and gender diverse people of...


  • Vancouver, Canada PHSA Full time

    **Registration Booking Clerk, Oncology Clinic** BC Cancer Vancouver, BC Reporting to the Administrative Manager or designate, the Registration/Booking Clerk performs a variety of clerical and patient related activities, including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Orthopaedic Clinic** BC Children’s Hospital Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety...


  • Vancouver, Canada PHSA Full time

    **Billing & Booking Clerk, Dentistry** BC Children’s Hospital Vancouver, BC The Billing & Booking Clerk works in a fast paced environment to perform billing, booking and reception duties. **What you’ll do** - Schedule and book patient/client appointments in accordance with established priority level and various medical and health professional staff...


  • Vancouver, Canada BC Children’s and Women’s Hospital & Health Centre Full time

    Admitting and Administrative Clerk, BC Children's & Women's Health Centre, Vancouver BCAs per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.Reporting to the Senior Director, or designate, the Admitting and Administrative Clerk performs a variety of clerical/administrative and...


  • Vancouver, Canada PHSA Full time

    Job ID 2416824_pl355 Date posted 05/17/2024 eLearning and Multimedia Technologies Specialist, Trans Care BC Vancouver, BC Trans Care BC works with its partners to set direction and provide leadership for trans health services across to ensure Two-Spirit, trans and gender diverse people of all ages get the care they need when and where they need it. ...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Patient Administration** BC Children's Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Respiratory Clinic** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases,...


  • Vancouver, Canada PHSA Full time

    **Booking Clerk, Medical Imaging** BC Cancer Vancouver, BC The Booking Clerk, Medical Imaging reports to the Clerical Supervisor or designate and performs scheduling and booking functions for a variety of patient appointments for designated areas within Radiology. The role applies multi-tasking skills when performing scheduling, reception and booking...


  • Vancouver, Canada B.C. Women's Hospital & Health Centre Full time

    **Registration/Booking Clerk, Medical Genetics** - BC Women’s Hospital - Vancouver, BC - The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases,...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Renal Clerical** BC Children's Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases,...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Respiratory Clinic** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases,...