Health Navigator, Trans Care Bc

3 weeks ago

Vancouver, Canada PHSA Full time

**Health Navigator, Trans Care BC**

Vancouver, BC

**What you’ll do**
- Provide brief supportive counselling and information services to trans and gender diverse individuals, their families, supports and to groups. Establish trust, confidentiality, credibility with community members, reviews referral information and case histories, interviews service providers, referral agents and other sources, determine risk factors for threats of harm to self and others, mental health issues and substance misuse. Maintain in-depth knowledge of gender affirming care pathways, gender affirming service options and care providers across the province to facilitate accurate information provision and referrals.
- Work from a client-centered, client-choice based care model to coordinate referrals to gender affirming care, especially primary care, and social supports. Where clients have complex needs, facilitate holistic care planning and coordination of input from a range of different service providers to support best outcomes for clients. Referral may support access to counselling services, income assistance, housing, legal support, food, education, immigration support, employment training, disability assistance, clinical case management, mental health and addictions services etc.
- Participate in care coordination meetings and multidisciplinary case conferences as needed to support client access to care. Network with service providers and build collaborative relationships to support care planning.
- and emerging practices in the area of trans health and gender affirming care.
- Provide educational materials, trainings, workshops, seminars and consultations for service providers, professional and administrative staff in various organizations, community groups and agencies. Monitor and evaluate education service offerings to ensure quality improvement.
- Work alongside community members, community service providers and health service professionals to engage in community capacity building efforts with a focus on supporting and expanding local gender affirming service options and to support service enhancements. Network to enable information sharing; serve as a resource/consultant to service providers already providing gender affirming services.
- Promote and facilitate community understanding of transgender issues; participate in programming related to trans cultural competency development and anti-stigma advocacy and awareness. Develop inter-agency, inter-ministry and community relationships, inform public of relevant issues through presentations at meetings, service clubs, agencies, private and public forums.
- Maintain records in accordance with established procedures and policies, and prepare/maintain statistical data, correspondence reports and other documentation, as required. Provide an ongoing commitment to client services and continuous improvement to ensure enhanced client services and that services are provided in most effective way.
- Participate on internal and external committees relevant to program services as directed by the Program Director. Participate in developing and implementing department work plans. Participate in professional development opportunities as required. Attend team meetings during regular working hours. Comply with Trans Care BC policies and procedures.
- Perform other related duties as assigned.

**What you bring**

**Qualifications**:

- Bachelor’s Degree in a Social or Behavioural Science from a recognized program.
- Two years recent experience in the provision of gender affirming care for trans and gender diverse clients.

You will also have
- Knowledge of trans and gender diversity.
- Knowledge of and commitment to strengths-based, client-centred practice.
- Knowledge of community development, community health agencies and services.
- Knowledge of the range of service options available for the designated client population.
- Knowledge of solutions and strategies to reduce various barriers to care for the designated client population.
- Knowledge of facilitation, mediation and conflict resolution techniques.
- Demonstrated ability to work competently with the designated program/client population.
- Knowledge of health inequities faced by designated client population.
- Demonstrated ability to establish and maintain supportive, trusting and professional relationships with clients and their allies.
- Demonstrated ability to establish and maintain effective working relationships.
- Demonstrative ability to prepare and maintain a variety of charts, records and reports.
- Demonstrated ability to communicate effectively, both verbally and in writing.
- Demonstrated ability to organize and prioritize workload and adapt to a changing community.
- Demonstrated ability to plan and deliver in-service education sessions to lay and professional groups.
- Demonstrated ability to perform a range of needs assessments with both individuals/groups.
- Demonstrated skills in program development, community

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