Health Navigator

2 weeks ago

Vancouver, Canada PHSA Full time

**Health Navigator**

Trans Care BC

Vancouver

**JOIN OUR TEAM AT TRANS CARE BC**

**_ Trans Care BC_**:

- _works to support people to have the information they need to access gender
- affirming health care and supports. Our services support access to care for those who identify as trans, Two-Spirit and gender diverse. We also provide information and resources to families, friends and loved ones as well as service providers.

Our Health Navigation team helps connect people in BC to gender-affirming health and wellness supports. Based out of Vancouver, the team is comprised of a small group of health navigators supported by a full-time clinical supervisor and part-time access to nurse and general practitioner for consultation as needed. The team works alongside service providers and community contacts from across the province to help people navigate to care and support as close to home as possible.

The Trans Care BC is seeking a
**_Health Navigator_** to join their team. This Vancouver-based on-site role is integral to the direct client service and community capacity building efforts of the PHSA Trans Care BC program. Working from a client-centred, trauma-informed care model, the Health Navigator works alongside clients to support health care system navigation and coordinate information and service access. The team works in close relationship with the overall Trans Care BC Team, engaging community-based service providers and relevant medical staff across BC to support access to services as close to home as possible.

**What you’ll do**

***
- Provide brief supportive counselling and information services to trans and gender diverse individuals, their families, supports and to groups. Establish trust, confidentiality, credibility with community members, review referral information and case histories, interview service providers, referral agents and other sources, determine risk factors for threats of harm to self and others, mental health issues and substance misuse. Maintain in-depth knowledge of gender affirming care pathways, gender affirming service options and care providers across the province to facilitate accurate information provision and referrals.
- Work from a client-centered, client-choice based care model to coordinate referrals to gender affirming care, especially primary care, and social supports. Where clients have complex needs, facilitate holistic care planning and coordination of input from a range of different service providers to support best outcomes for clients. Referrals may support access to counselling services, income assistance, housing, legal support, food, education, immigration support, employment training, disability assistance, clinical case management, mental health and addictions services etc.
- Participate in care coordination meetings and multidisciplinary case conferences as needed to support client access to care. Network with service providers and build collaborative relationships to support care planning.
- and emerging practices in the area of trans health and gender affirming care.
- Provide educational materials, trainings, workshops, seminars and consultations for service providers, professional and administrative staff in various organizations, community groups and agencies. Monitor and evaluate education service offerings to ensure quality improvement.

**What you bring**
- Bachelor’s Degree in a Social or Behavioural Science from a recognized program.
- Two (2) years recent experience in the provision of gender affirming care for trans and gender diverse clients.

You will also have knowledge of:

- Trans and gender diversity.
- Strengths-based, client-centred practice.
- Community development, community health agencies and services.
- The range of service options available for the designated client population.
- Solutions and strategies to reduce various barriers to care for the designated client population.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support

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