Ecommerce Product Catalogue Manager

5 months ago

Vancouver, Canada Mountain Equipment Company Full time

**Why MEC?**

At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside, matching people with gear and advice that instills confidence. We offer more than products; we offer passion for the outdoors. We play with purpose

Our business model is dependent on impassioned and well-trained outdoor enthusiasts and as such we look for individuals who live our purpose and fit with MEC ethos and lifestyle. If you are that person, we’d love to connect with you. Join us

**Inclusivity at MEC**

MEC is an equal opportunity employer and committed to building an inclusive community of staffers. We’re proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and we’ll do our best to accommodate you.

**The Role**:
As the Manager of Product Information, you will lead a dynamic team responsible for driving operational excellence and growth within Product Information and Asset functions in our eCommerce and omni-channel environment. Your experience in process improvement and strong project management skills paired with hands-on leadership will be pivotal in shaping our success.

**We are open to this role being hybrid from MEC's HO in Vancouver or remote within Canada.**

What you'll be doing:

- Plan seasonal work, ensuring timelines and resourcing allow for new season launches upon inventory arrivals.
- Prioritize weekly work, track performance, and measure progress toward objectives.
- Dive into the week-to-week work, play a hands-on role and take a team-oriented approach to completing work
- Collaborate closely with team members to address their needs and deliver results.
- Identify and prioritize inefficiencies, enhancements, and fixes to drive continuous process improvement, supporting business growth.
- Make upstream improvements while constantly helping teams deliver current workloads.
- Drive a quality assurance, ensuring a high level of accuracy and quality in product information sitewide
- Work seamlessly across functions to improve process, service delivery, communication, and expectation setting.
- Act as a resource and mentor for the team, guiding them in project management, time management, and cross-functional collaboration and negotiation.
- Lead the search and project manage the delivery of new technologies and systems that will improve operational efficiency.
- Identify and execute new business opportunities that align with our strategic goals.
- Strategize and structure the team for eCommerce expansion.

**What you bring**:

- 3+ years in eCommerce Operations, preferably in a leadership capacity and with a direct-to-consumer retailer or brand
- 5+ years in a people leadership role
- A strong understanding of modern eCommerce content management systems and supporting workflows
- Demonstrated project management skills, including a track record of handling multiple tasks and projects at a time, prioritizing workload, effectively delegating and thriving in a dynamic and complex environment.
- Understanding of agile workflows.
- Proven ability to work with cross-functional teams to drive execution against project goals and deliverables.
- Analytical with the ability to identify and track key performance metrics and make data-informed decisions.
- Proficiency in identifying and improving operational workflows.
- Comfort navigating ambiguity.
- Excellent communication skills (written and verbal).

**The Compensation & Perks**
- Generous vacation allocation and Paid Care time (Wellness/sick)
- Hybrid work environment
- Variable annual incentive plan
- Generous annual vacation allotment
- Maternity and Parental leave top-up
- Staff Discount and amazing deals straight from vendors
- Top-notch benefit plan
- Retirement Plan, matched contributions up to 4%
- Paid days to pursue outdoor activities and/or volunteer in your community
- Free staff gear rental program
- Access to a learning platform and educational assistance support
- Career development opportunities
- Field experience days, team away days and much, much more

At our Home Office located in Vancouver, you’ll also love:

- Show up as you are—Athleisure wear
- An open office layout
- choose where you sit.
- Well stocked kitchens filled with premium coffees and teas (and ALL the milks)
- Onsite fitness equipment, change rooms with showers and bike storage

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