Product Catalogue Specialist

5 months ago

Vancouver, Canada Sundays Company Full time

Founded in 2019 by four design and retail experts, Sundays is an online-first furniture company offering a thoughtfully designed, curated collection that’s made for real life. We’re a young company with big plans so we’re looking for talented and driven individuals to grow with us

**POSITION OVERVIEW**

As the Product Catalogue Specialist, you’ll play a pivotal role in maintaining the integrity and excellence of our product catalogue. Reporting directly to the eCommerce Merchandising Manager, you’ll be responsible for overseeing both the back-end and front-end health of our product systems and touchpoints, anticipating customer needs, and optimizing the online discovery experience for our products.

**RESPONSABILITIES & DUTIES**
- PRODUCT CATALOGUE MANAGEMENT_
- Manage creation and ongoing maintenance of products i.e. product descriptions, technical data, product imagery (silo and lifestyle) and other attributes.
- Conduct meticulous data entry, covering vital details such as product dimensions, color codes, and weights.
- Collaborate closely with the Product Data team and Head of Product to uphold data integrity and manage the health of product information between PIM and Shopify.
- Conduct regular website audits to guarantee proper display and presentation of product information, with a customer-centric approach.
- Oversee SKU relationships, managing variants, upsell and cross-sell initiatives across the product catalog, swatches, and customer reviews.
- Support Product discovery tactics, including Searchandizing, Filters.
- Generate both ad hoc and scheduled product reports, identifying trends in top sellers, product lift, new SKU performance, and manufacturer performance.
- ONLINE PRODUCT LAUNCH PROCESS_
- Coordinate the necessary inputs for successful product launches.
- Proactively communicate any shifts in the product launch schedule to key stakeholders, including marketing, eCommerce, and product teams.
- MARKETING & ECOMM INNITIATIVES_
- Manage product feeds to optimize paid advertising performance.
- Support merchandising and content management across the site.
- Manage customer product reviews program.
- Conduct competitor analysis to identify trends and potential opportunities to enhance our product presence online.

**QUALIFICATIONS & REQUIREMENTS**:

- Minimum 2 years of relevant experience in digital merchandising, eCommerce site operations, or site publishing.
- Experience in Shopify an asset.
- Detail oriented self-starter with strong organization skills.
- Ability to manage multiple projects and changing priorities effectively.
- Resourceful with problem-solving skills, even in undefined situations.
- Customer-centric approach, consistently evaluating the experience through the eyes of the customer.
- Strong Excel Skills & experience with product reporting.
- Proven track record of effective communication across internal and external teams.
- Keen to take on new opportunities and challenges, with a passion for continuous development and growth

**WHAT WE OFFER**:

- A competitive salary plus bonus
- Comprehensive benefits plan (health, dental, vision) with enhanced coverage for mental health resources and support.
- Work-life balance in a hybrid environment with the opportunity to work from anywhere for up to two weeks per year.
- Modern, casual, dog-friendly, open office with views of downtown Vancouver and the North Shore mountains
- Stocked kitchen with snacks, fresh fruit, coffee and tea
- Ergonomic workstations with sit-stand desks
- Free electric vehicle charging at our head office
- Generous product discounts for yourself, friends and family
- Professional development opportunities
- In-office employee only gym and free weekly spin classes at Ride Cycle Club (locations in Vancouver and Toronto)

The Salary range for this role is $55,000 - $65,000 per year

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