Team Leader
5 months ago
**Job Description**:
Are you a people person with a knack for leadership? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you
This position exists to lead a high-performance team to enhance processes and increase revenues throughout our recovery processes, which include, but are not limited to coordination of benefits and government health insurance plans, while delivering a consistently high level of production and quality.
**What does your typical day look like?**
- Oversee the Recovery Team, setting challenging and attainable team & individual goals, while creating a good working environment for team members;
- Evaluate & request or manage changes/projects to gain efficiencies;
- Meeting Business targets & SLA’s while also ensuring client guidelines & exceptions to normal processes are followed;
- Monitor GEM contract to ensure we are adhering to contract stipulations in regard to recoveries;
- Address issues with COB partners & Provincial recovery;
- Accurate & timely results from submitted recovery packages and clearly prioritizing lists of recovery opportunities for both new & existing clients.
**What skills and experience do you need?**
- Bachelor’s degree with business emphasis and 3 to 5 years’ experience in leadership;
- Proficiency in the Microsoft suite of products and knowledge of Sharepoint;
- Knowledge of process management;
- Knowledge of performance management;
- Excellent verbal and written communication skills, in both English and French (Asset).
**How to apply**:
If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.
**Note**: Only applicants selected for an interview will be contacted.
We offer you:
- Global Excel offers more than a position;
- We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefits package;
- A professional future with opportunities for development, growth, and advancement;
- RRSP Match program;
- Financial assistance to employees who wish to continue their education;
- Work/life balance, health and wellness initiatives including an excellent EAP program;
- Employee engagement programs that focus on fitness, food, and fun.
**To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website**:
-
Maintenance Team Leader
2 weeks ago
Sherbrooke, Quebec, Canada Soucy Full timeMaintenance Team LeaderAs a key member of our maintenance team, you will oversee a team of skilled mechanics and electrotechnicians, ensuring that their work meets the highest standards of quality and safety. Your leadership skills will be essential in guiding and motivating your team to achieve their full potential, while also contributing to continuous...
-
Assistant Team Leader
5 months ago
Sherbrooke, Canada Global Excel Management Full time**Job Description**: Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As an Assistant Team Leader - Provider Relations in the Provider Relations team, you’ll be responsible for assisting the team...
-
Assistance Team Leader
5 months ago
Sherbrooke, Canada Global Excel Management Full time**Job Description**: Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As an Assistance Team Leader, you’ll be accountable for key functions of the Assistance...
-
Team Leader Full Time
5 months ago
Sherbrooke, Canada Fabricville Full timeAre you ambitious? Are you looking for a new challenge? The responsibilities of the TEAM LEADER will be to support the manager and assistant manager in all store operations and to ensure its success and profitability, including: organizing and reaching goals while adhering to company policies and procedures. **Experience and skills required**: - Able to...
-
Sales Team Leader
6 days ago
Sherbrooke, Quebec, Canada SAIL Full timeAbout this role:We are seeking a motivated and results-driven Sales Team Leader to join our Clothing and Footwear department. As a Sales Team Leader, you will be responsible for inspiring and guiding your team to achieve sales objectives and provide an exceptional customer experience.Key responsibilities:Hire and onboard new employees with the Store...
-
Team Leader
3 months ago
Sherbrooke, Canada Global Excel Management Full time**Job Description**: Are you a people person with a knack for leadership? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Team Leader - Property & Casualty, you’ll lead a team of Property & Casualty Claims Assessors specializing in the opening...
-
Team Leader in Office Sherbrooke
5 months ago
Sherbrooke, Canada Global Excel Management Full time**Job Description**: Are you a people person with a knack of leadership, project management and customer service skills? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As an Assistance Services Team-Leader you will be responsible for the oversight of...
-
Summer Team Leader
1 month ago
Sherbrooke, QC, Canada BRP Full timeWe are looking for a team lead, NPD service to be on the forefront of BRP’s service experience design team and act as a key link between new product development teams and the global services organization. You will work closely with multidisciplinary teams to determine the optimal service strategies for the products you are responsible for. You will lead...
-
Global Support Team Leader, Customer Care
24 hours ago
Sherbrooke, Canada BRP Full timeWe are looking for a global team leader, customer care & operations, who will report to the global dealer services and customer care manager and be tasked with successfully and effectively managing the performance of our global customer care & operations team. You will be responsible for guiding a team of customer service specialists to resolve issues, win...
-
Sales Team Leader
1 month ago
Sherbrooke, Quebec, Canada beBee Professionals Full time $45,000 - $65,000Job Title: Sales SupervisorbeBee Professionals in Sherbrooke is seeking an experienced Sales Supervisor to lead our sales team and drive the performance of our retail store.Key Responsibilities:Oversee daily sales operations and ensure the team delivers top-notch customer service.Provide training and coaching to sales associates to enhance their skills and...
-
Sales Team Leader
1 month ago
Sherbrooke, Quebec, Canada beBee Professionals Full time $45,000 - $65,000Job Title: Sales SupervisorbeBee Professionals in Sherbrooke is seeking an experienced Sales Supervisor to lead our sales team and drive the performance of our retail store.Key Responsibilities:Oversee daily sales operations and ensure the team delivers top-notch customer service.Provide training and coaching to sales associates to enhance their skills and...
-
Sales Team Leader
3 weeks ago
Sherbrooke, Quebec, Canada beBee Professionals Full time $45,000 - $65,000beBee Professionals in Sherbrooke is seeking an experienced Sales Supervisor to lead our sales team and drive store performance. Key responsibilities include overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Lead and motivate the sales team to achieve sales targets.Provide training and coaching to...
-
Global Support Team Leader, Customer Care
17 hours ago
Sherbrooke, Canada BRP Full timeWe are looking for a global team leader, customer care & operations, who will report to the global dealer services and customer care manager and be tasked with successfully and effectively managing the performance of our global customer care & operations team. You will be responsible for guiding a team of customer service specialists to resolve issues, win...
-
Global Support Team Leader, Customer Care
14 hours ago
Sherbrooke, Canada BRP Full timeWe are looking for a global team leader, customer care & operations, who will report to the global dealer services and customer care manager and be tasked with successfully and effectively managing the performance of our global customer care & operations team. You will be responsible for guiding a team of customer service specialists to resolve issues, win...
-
Global Support Team Leader, Customer Care
3 hours ago
sherbrooke, Canada BRP Full timeWe are looking for a global team leader, customer care & operations, who will report to the global dealer services and customer care manager and be tasked with successfully and effectively managing the performance of our global customer care & operations team. You will be responsible for guiding a team of customer service specialists to resolve issues, win...
-
Strategic Leader
1 month ago
Sherbrooke, Quebec, Canada beBee Professionals Full time $75,000 - $110,000Job Title: General ManagerWe are seeking a highly skilled and experienced General Manager to lead our team in Sherbrooke, Canada. As a key member of our organization, you will be responsible for overseeing the daily operations of our business, driving profitability, and ensuring high levels of customer satisfaction.Key Responsibilities:Develop and implement...
-
Strategic Leader
1 month ago
Sherbrooke, Quebec, Canada beBee Professionals Full time $75,000 - $110,000Job Title: General ManagerWe are seeking a highly skilled and experienced General Manager to lead our team in Sherbrooke, Canada. As a key member of our organization, you will be responsible for overseeing the daily operations of our business, driving profitability, and ensuring high levels of customer satisfaction.Key Responsibilities:Develop and implement...
-
Sales Unit Leader
3 weeks ago
Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAt Intact Financial Corporation, we're looking for a Sales Unit Leader to join our team in Sherbrooke. As a Sales Unit Leader, you'll be responsible for leading, coordinating, and supervising the activities of the sales team by organizing, planning, and monitoring the optimal use of resources in accordance with the company's strategic objectives.Key...
-
Team Leader na Load Optimization, Units
5 months ago
Sherbrooke, Canada BRP Full time**YOU'LL HAVE THE OPPORTUNITY TO**: Define and adapt load optimization strategies for all dealer deliveries, taking into account product availability, priorities, geography, capacity constraints, events, seasonality and financial targets. Troubleshoot and advise on load creation and modifications as necessary. Coordinate communication on shipment volumes,...
-
Strategic Leader
1 month ago
Sherbrooke, Quebec, Canada beBee Professionals Full time $75,000 - $110,000General Manager PositionWe are seeking a seasoned General Manager to lead our team in Sherbrooke, Canada. As a key member of our organization, you will be responsible for driving business growth, ensuring operational efficiency, and fostering a culture of excellence.Key Responsibilities:Develop and implement business strategies to achieve financial targets...