Program Coordinator

3 weeks ago


London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 13

Please note, this is a temporary full time opportunity with an anticipated end date of April 30, 2024.

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
Hospitality Services consists of five distinct divisions - Campus Operations, Conference Services, Residence Dining, Great Hall Catering and Vending Services. We have over 600 employees working in the various divisions. We service over 23,000 customers per day in 20 campus operations providing our guests with a wide variety of options and choices including many of your favourite franchises.

**Responsibilities**:
The Program Coordinator will support and coordinate the day-to-day administrative, human resources and logístical functions of the Ukrainian Newcomer Program within Hospitality Services. The Program Coordinator will ensure that leaders, staff and individuals within the program have the necessary support, information, documentation and resources, and will act as a first point of contact for all internal and external inquiries regarding the program and services, materials and program procedures. The Program Coordinator will also be responsible for coordinating and managing events related to the program and will assist with the development of communications and marketing materials aimed at enhancing the success and awareness of the program within Hospitality Services.

**Qualifications**:

- Education:
- Undergraduate Degree
- Experience:
- Experience providing administrative support and coordination
- Previous event and/or project management experience preferred
- Previous experience working with newcomer immigrant populations preferred
- Ability to speak, read and write in Ukrainian preferred
- Knowledge, Skills & Abilities:
- Knowledge of general office procedures and familiarity with Human Resources principles and practices
- Ability to effectively present information, and conduct training sessions and workshops
- Communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Ability to work in a manner that models best practices in confidentiality standards
- Capacity to support and demonstrate openness to persons of diverse backgrounds and beliefs
- Ability to understand customer needs and expectations and provide excellent customer service to directly and indirectly satisfy expectations
- Ability to multi-task and maintain an organized and effective personal work environment
- Ability to work within a flexible schedule to accommodate the University’s events and activities
- Intermediate computer skills in Microsoft Office Suite
- Ability to plan and manage events of various sizes; familiarity with large scale events an asset
- Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.


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