Collection Clerk
2 months ago
**Job Overview**
**Duties**
- Achieve monthly and quartlery collection targets
- Avoid/minimize bad debt risk and maximize recoveries
- Contact customers to obtain payment of past due amounts
- Build and maintain strong rapport and customer relations
- Problem resolution - Indentify, troubleshoot and address customer issues or concerns timely and effectively through to resolution
- Process payments, credits, refunds, adjustments or corrections
- Update database to ensure all actions are documented and updates are made as required
- Prepare reports on collection activities and account statuses for management review.
**Experience**
- Previous experience in collections or accounts receivable is preferred.
- Abilty to build trust and relationships with customers
- Strong work ethic and positive team attitude
- Attention to detail and high degree of accuracy
- Proven time management and prioritization skills
- Excellent interpersonal and commuincations skills, both written and oral
- Ability to work independently as well as part of a team in a fast-paced environment.
**Job Type**: Fixed term contract
Contract length: 6 months
Pay: $20.00-$23.23 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Phone etiquette: 1 year (required)
- Accounts receivable: 1 year (required)
- Organizational skills: 1 year (required)
- Time management: 1 year (required)
Work Location: In person
Application deadline: 2024-11-18
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