Graduate Program Advisor
6 months ago
**About Queen's University**
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
Come work with us
**Job Summary**
CORE DUTIES:
- Monitors student academic progression including maintaining student files, grade administration and/or transcripts.
- Provides academic advising support to students.
- Provides academic administrative support for assignments, exams and/or defenses, including scheduling, uploading exams, troubleshooting technical problems, accommodations, completion rates, and deferred exams.
- Coordinates academic audits.
- Performs accounting and general bookkeeping activities including accounts payable, accounts receivable, expenses, and award distribution and budgeting.
- Prepares statistical information and reports to identify trends, opportunities and/or potential issues.
- Prepares and distributes promotional materials and assists with recruitment efforts.
REQUIRED QUALIFICATIONS:
EDUCATION
- Three-year Community College Diploma or Three-Year Bachelor Degree, or equivalent.
EXPERIENCE
- More than 2 years and up to and including 3 years of experience.
JOB KNOWLEDGE AND REQUIREMENTS
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others typically requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships, trust and credibility.
- Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
- Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
- Participate in project team meetings and develop individual project plans.
- Lead procedural or technological change within a unit.
- Identify new problems and seek information and input to fully understand the cause of problems.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Draw logical conclusions and provides opinions and recommendations.
- Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
- Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.
SKILLS AND RESPONSIBILITIES:
- Interactions require the ability to identify needs or requests and to provide recommendations for action or instructions, or to overcome resistance to gain cooperation. Interactions may involve advising students.
- Identifies and analyzes new and recurring problems and situations and/or information of moderate complexity. Searches for and interprets relevant information and selects or adapts the best solution from a range of alternatives and guidelines.
- Provides functional guidance to others on an ongoing basis e.g., acts as a resource or "how-to, go-to person" within the department or function.
And/or
Oversees the work of staff and/or volunteers to ensure adherence to quality standards and procedures on a short-term basis (less than 12 months). This may include requesting pre-selected casual staff for short-term needs.
- Planning and coordination of unit/department-wide tasks, activities and/or projects such as special events, conferences, complex travel arrangements, budgets, reports, programs, training programs, student placements/exchanges, and calendars of senior staff.
- Results of decisions and actions have moderate impact extending beyond immediate work area, unit/department or function and/or moderate impact on service to staff, students and/or public.
WORKING CONDITIONS AND EFFORT:
- High physical effort. This includes periods of continuous and uninterrupted keyboarding or other finger and hand movements for at least 3.5 hours cumulatively per day for at least 17.5 hours per week, or regular lifting or moving objects over 20 lbs/9 kgs, or standing or walking for more than 3.5 hours per day.
- A moderate to high level of concentration. Tasks require significant understanding and manipulation of the content for output on a continuous basis.
- Occasional exposure to minor disagreeable conditions.
- Moderate possibility of minor harm or limited possibility of major harm from exposure to health and safety risks.
- Exposure to characteristics that contribute to job pressure such as frequent exposure to situations
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