Student Advisor and Program Planner

2 months ago

Kingston, Canada Queen's University Full time

**About Queen's University**

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

**Job Summary**

The Ban Righ Centre provides supports and services for mature women students, and for students who are mothers at Queen's University. Reporting to the Director, the Student Advisor and Program Planner works collaboratively with the Ban Righ Centre team to ensure the provision of the full range of the Centre's student supports, including student advising, bursary assessment, the lunch program, and other regular and seasonal activities. As Student Advisor, the position provides advice, guidance, and referrals to Queen's and community resources on issues related to academic, financial, and personal support. As Program Planner, the position develops, delivers, and evaluates Ban Righ Centre programming to provide opportunities for professional development, knowledge sharing, and to foster community building and inclusion.

This position coordinates the planning and execution of programs, interventions, and experiences that help students build the skills needed for personal, social, and academic success. This position counsels and advises students and interprets university policies, procedures, and regulations. This position fosters a living and learning environment that celebrates diversity, equity, and inclusion and promotes positive student engagement. This position requires high levels of organization, strategic thinking, and partnership building.

What you will do
- Provides counselling to students; advises on and interprets university policies, procedures, regulations, and requirements; provides support for social, academic, and cultural transition issues and high-risk behaviours; assesses level of seriousness of a situation and makes appropriate recommendations or referrals; tracks and documents all student appointments to better understand patterns of concern and student backgrounds.
- Fosters a living and learning environment that celebrates diversity, equity, and inclusion and promotes positive student engagement; develops, manages and facilitates outcomes for students using a restorative, developmental, and educational approach. Supports educational outreach programs to foster good citizenship, and increase awareness of, and compliance with, the Student Code of Conduct.
- Collaborates with different departments, key resources, and stakeholders to coordinate the planning and execution of programs, interventions, experiences, and events that help students build the skills needed for personal, social, and academic success.
- Works collaboratively with relevant stakeholders and planning groups to develop and implement student and community engagement initiatives and/or student leadership programming and similar opportunities.
- Performs administrative tasks including reviewing, developing, and updating operational documents and assessment practices; ensures appropriate and ongoing documentation and maintains accurate statistics, records and case assessment practices to inform the work of the department.
- Provides student-staff support and supervision including hiring, on-boarding, scheduling, coaching, evaluating, and managing performance; facilitates training initiatives; ensures effective and collaborative functioning of all student staff teams. Escalates unresolved performance and/or disciplinary matters to management.
- Refers students to other student services (i.e., Student Wellness, Career Services, etc.).
- Attends professional development opportunities such as webinars and conference to stay current on academic regulations, immigration policies, student development theory, university policies and procedures, restorative justice, privacy and records management, trends in post-secondary education, and changing student needs.
- Other duties as required in support of the department and/or unit.

Required Education
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

Required Experience
- More than 3 years and up to and including 5 years of experience.
- Experience advising students considered an asset.
- Experience in planning and/or managing projects considered an asset.

Required Licenses and Certifications
- Satisfactory Criminal Records Check required.
- Vulnerable Sector Screening required.

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements
- Knowledge of concepts and principles in a specialist field that is typically acquired through a combination

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