Graduate Program Assistant

6 months ago

Kingston, Canada Queen's University Full time

Graduate Program Assistant

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

Job Summary

**A Brief Overview**
Reporting to the Programs Manager, the Graduate Program Assistant is responsible for the daily administration and operation for Graduate Programs within the School of Nursing. The incumbent acts as a departmental resource person for the Graduate Nursing Programs and Health Quality Programs, and is responsible for important customer/client service functions with program students and interested parties. The Graduate Program Assistant may also receive direction from the Graduate Program Coordinator, Associate Director (Graduate Programs) and the Vice-Dean (Health Sciences) and Director, School of Nursing.

**Job Description**:

- Coordinates the promotion of awards including supporting the selection process, submitting payment request forms and/or issuing letters. Compiles and/or processes information for student awards scholarships and/or fellowship rankings.Administers experience and/or instructor evaluations of students and alumni.
- Acts as a first point of contact and provides administrative support to committee(s).
- Updates department websites. Supports program recruitment including attending conferences, preparing marketing materials, and updating program communications.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Two-Year Community College Diploma.
- in business administration preferred.

**Required Experience**
- More than 2 years and up to and including 3 years of experience. Experience working at a post-secondary education institution considered an asset.
-Experience in Enterprise Resource Planning (ERP) Systems Administration considered an asset (e.g., Oracle-PeopleSoft, etc.).
- Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, policy manuals, newsletters, handbooks, legal documents, forms/templates, blogs, training/reference materials, technical documents, webinars, etc.).

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Knowledge and insight of practical methods, techniques, and work processes that is typically acquired through a combination of technical training and/or work experience.
- Provide information that requires technical or administrative explanation or interpretation.
- Attempts to resolve a difficult or challenging interpersonal situation, or overcome resistance to gain cooperation, before referring to others.
- Manage own work effectively and follows through on commitments, using the available resources.
- May distribute work to deliver objectives on time and to the highest standard and help others access resources to support goal achievement.
- Resolve recurring problems and situations using established procedure and guidelines.
- Bring forward problems, obstacles or challenges to work completion in a timely manners so deadlines continue to be met.
- Break down concrete issues into parts and selects best solution from clear alternatives and past practices.
- Acknowledge and respect diverse cultural traditions and beliefs.
- Question attitudes, comments and behaviours which are discriminatory and seeks out appropriate resources to remove these from the workplace.

Employment Equity and Accessibility Statement

**Skills**

**Reference**
- 351725

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