Representative, Accounts Receivable
3 weeks ago
**Representative Accounts Receivable**
Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts. CP provides North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit cpr.ca to see the rail advantages of CP. For more on our purpose, culture, and strategy, visit cpr.ca/en/about-cp.
- Req ID: 100324
- Department: Strategic Planning
- Job Type: Full-Time
- Position Type: Non-Union
- Location: Winnipeg, Manitoba
- Country: Canada
- % of Travel:
- # of Positions: 1
- Job Available to: Internal & External
- Deadline to apply: 01/06/2023
**PURPOSE OF POSITION**:
To capture, analyze, and progress supplemental activity (carload and intermodal) to ensure accurate assessments of charges and ensure timely collection of all amounts due on customer accounts while maintaining a strong client relationship.
**POSITION ACCOUNTABILITIES**:
- Review & analyze incoming inventory events (i.e. asset use, special requests, switches, etc.) to progress with timely and accurate supplemental invoicing
- Work with stakeholders in Finance, Car Management and Operations to resolve inventory/process issues that impact full and accurate supplemental invoicing
- Drill into root cause and resolve complex issues
- Provide support for timely resolution of customer disputes
- Respond to customer inquiries which may also involve leading sessions to resolve issues
- Monitor customer accounts, proactively lead, and initiate collection activity to ensure timely collection of CP receivables, protecting Days Sales Outstanding and total AR balances.
- Facilitate business process improvement by identifying issues and implementing solutions
- Protect CP’s value by keeping information confidential
**POSITION REQUIREMENTS**:
- Post-secondary education in Accounting or Business Administration or equivalent is an asset
- 5+ years of experience in an invoicing/collection role; preferably in the transportation industry
- High proficiency in Microsoft Office is required; SAP knowledge would be an asset
- Highly effective communicator, confident, passionate, clear, respectfully assertive, and inspiring
- Strong ability to hold self and others accountable to deliver results
- Displays emotional intelligence; demonstrates self-awareness and remains calm under pressure; expresses confidences in ability to succeed; keeps an optimistic attitude even when things are not going well
- Excellent organizational and time management skills
**WHAT CP HAS TO OFFER**:
- Flexible and competitive benefits package
- Competitive company pension plan
- Employee Share Purchase Plan
- Performance Incentive Program
- Annual Fitness Subsidy
- Free Parking
- On-site Fitness Facility
**ADDITIONAL INFORMATION**:
As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.
**Background Investigation**:
- Criminal history check
- Reference check
**Management Conductor Program**:
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.
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