Telecom Expense Management and Reconciliation
2 weeks ago
**Telecom Expense Management & Reconciliation Analyst**
**Reports to**:Controller
**We Are Sunco Communication and Installation**
At Sunco, our mission is to make business communication easier for our clients.
For more than 20 years we have helped companies get more from their telecommunications and IT services, earning our place as our clients’ trusted independent business telecom and managed IT systems integrator. Our focus on becoming a long-term strategic partner to each of our clients is second to none.
Our people are what makes that possible. Every day our team helps clients of all sizes achieve cost savings, increase their protection and improve their performance. Our collective experience and dedication allow us to work with businesses of all sizes and from all industries to determine the best solutions to support their ongoing success and provide added peace of mind. And we deliver those solutions with the employee-level commitment and collaborative approach every client relationship deserves.
**Our Core Values**
Sunco is an exceptional place to work. We attract and retain people who have an ownership mentality. That means every decision, every job, and every interaction with clients and each other is done with a clear understanding of how it directly impacts the success of both our company and our clients’ businesses. Our core values are the foundation of our success.
- We Embrace Change
- We Do What It Takes
- We are Accountable to the Outcome
- We Do the Right Thing
- We Bring out the Best in Each Other
**Job Summary**:
Working within a collaborative team, the Telecom Expense Management & Reconciliation Analyst will be required to perform an array of payables and account management. This role focus includes the Telecom Expense Management (TEM) service, managing internal and external relationships within TEM, reconciliation and auditing of telcos, and account payables. The Analyst shall be flexible and work across various departments, with different types of datasets, and may be required to spend a significant amount of time creating and delivering reports. Additional responsibilities may come as ad hoc.
**Key Responsibilities**
- Managing and being the point of contact of the Telecom Expense Management (TEM).
- Collaborating with the TEM Telco’s to gain access to all account information for our clients, through Letter of Authorization (LOA).
- Point of contact for all TEM Telco portals and extracting account information.
- Champion all new clients / TEM kickoff meetings, managing relationships with clients and communicating audit findings to Staff Accountant, Controller, CFO
- Superior communication skill to work with multiple stakeholders.
- Recommend efficient and practical technology solutions to drive efficiencies within the department.
- Monthly reconciliation of our third parties; Shaw, TELUS, Sherweb, etc. Responsible for the reconciliation of these costs to client billings and working with multiple departments to resolve any discrepancies. Seeking credits from our third parties and/or working with Sales to ensure client billing accuracy.
- Extract and provide exceptional reports of profitability to Controller and CFO.
- Update and maintain customer database in ConnectWise. i.e., TELUS, Shaw, SaskTel accounts.
- Assist in coordinating and managing client contracts where related to TEM.
- Process and facilitate outgoing payments in compliance with financial policies and procedures.
- Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data.
- Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.
- Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements.
- Ad hoc reporting and analysis as required.
- Other duties, relevant to the position, shall be assigned as required.
**Requirements**:
- Post-secondary diploma or degree in Administrative field an asset.
- 3+ years business or administrative support experience.
- Proficient use of Microsoft Office, including advanced Excel knowledge.
- Knowledge of AI and Automation tools.
- Understand expense accounts and cost centers.
- Knowledge of telecommunication/IT industry an asset, but not required.
**Competencies**
- Analytical
- Problem-solving
- Independent and self-starter
- Accountability
- Detail-oriented
- Positive attitude
- Customer-focused
- Planning and organizing
**What We Offer**
- Hybrid work environment
- Competitive salary
- Paid vacation time
- Competitive benefit package including health, dental, disability and life
- Close-knit, supportive work environment
**About Sunco Communication & Installation**
**Our passion is to make business communication easier for our clients. We are a trusted systems integrator.**
Sunco is your trusted independent business telecom and managed IT systems integrator, with more than 20 years of experience helpi
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