Digital Print Specialist

2 weeks ago


Edmonton, Canada College Copy Full time

Digital Services team members must multi-task to deliver work on time, meeting and exceeding customer service standards and executing an effective workflow and quality control processes. The Digital Services member demonstrates proficiency in coordinating & prioritizing all aspects of the production process with substantial focus on producing a quality printed product rapidly and efficiently, ensuring customer expectations are met on a consistent basis.

**Primary Responsibilities**
- **Operate Xerox/Ricoh color and B/W digital presses to fulfill customer orders**:

- Urgently responds to customers while engaging in a friendly and professional manner
- Follows production workflow processes to produce high volumes of work, using high-end digital print equipment.
- Provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing)
- Point of contact for customers, phone and online enquires
- Prepare customer quotes as needed and document customer requirements
- Effectively prepare and troubleshoot various files formats; PDF print-ready status
- Complete orders on time while maximizing the equipment’s productivity
- Quality checks finished products
- Make the appropriate and productive job setting choices at the workstation and server
- Make productivity and color workflow recommendations to the digital equipment as needed
- Oversees the quality process of all jobs before, during and post production
- Ensure required resources are available in order to complete orders
- Evaluate output and make adjustments to obtain a desired level of image quality

**Secondary Responsibilities**
- Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to manager.
- Works with management to ensure adequate supplies are on hand.
- Some Graphic Design and Layout.

**Education/Skills**
- A min. of 3 years experience in a similar environment
- **Min. of 2 years experience operating Xerox / Ricoh Digital Presses ie: Versant 3100 and Nuvera printers**:

- Fully proficient will all MS Office products
- Knowledge of the 4-colour print production process and offset and digital production methods

**Benefits**
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking

**Schedule**
- 40.0 hr week
- Day shift
- Monday to Friday

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$26.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
Currently we require full vaccination status

Work Location: In person

Expected start date: 2023-08-14



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