Customs Coordinator/customer Service

4 weeks ago


Bolton, Canada Titanium Full time

27-Mar-2023 to 26-Apr-2023 (EST)
TITANIUM - Operations
Bolton, ON, CAN
Full Time

Company Profile

Titanium is a leading transportation company servicing Canada and the United States. We are a recognized consolidator of asset-based transportation companies, having completed twelve acquisitions since 2011. Titanium has also been ranked by Canadian Business as one of Canada's Fastest Growing Companies for twelve consecutive years, and in 2020 was recognized by Financial Times' as one of America's Fastest-Growing Companies. We welcome growth, new ideas and the provision of opportunity

Job Summary

Job

**Responsibilities**:
Excellent customer service and communication skills
Liaise directly with customers and act as account manager to ensure customer service requirements are understood and fulfilled
Post bonds for products imported or assist clients in obtaining bonds
Required to prepare the necessary import documentation such as certificates of origin and cargo control documents.
Ability to be flexible and work extended hours as required

Job Requirements

This position is for an experienced mid-level customs experienced professional who is able to meet performance deadlines and adhere to all client requirements
Strong interpersonal skills and the ability to work with a wide range of individuals
Strong verbal and written English communication skills
Proficient with the use of a computer, including Microsoft Office Software (Outlook, Excel, Word, PowerPoint)
Strong understanding of the transportation industry and associated laws
Experience working with customers through various means of communication and ability to manage customer relations

Preferred

Previous experience in a supply chain logistics environment would be considered an asset
Experience working with TMW software would be considered an asset
Experience working in a Border Connect environment or role would be considered an asset

Position Details

Full-time employment
Office environment - no remote work available
Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
Group Benefits offered - health and dental
Titanium is committed to investing in our employees through the use of annual performance reviews - we promote from within

We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.


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