Operator - Central Communications

5 months ago


Newmarket, Canada Southlake Regional Health Centre Full time

**Company Bio**
- Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka._
- Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada._

**Job Summary**

The Central Communications Operator is responsible for handling all internal and external inquiries related to locating physicians/staff/patients via face to face interaction at the Information desk or via phone. The Central Communications department is accountable for initiating the response to all Emergency Codes/situations immediately.

**Skills & Abilities**
- Demonstrated excellence in communication, both written and verbal
- Demonstrated problem assessment skills
- Demonstrated commitment to customer service and teamwork
- Demonstrated individual leadership skills
- Demonstrated keyboarding skills at minimum 40 wpm.
- Demonstrated ability in interpersonal and communication skills.
- Demonstrated professional and courteous telephone mannerism.
- Demonstrated knowledge and understanding of hospital information systems.
- Demonstrated knowledge of Environmental Services, Transport and Linen departments is an asset.

**Qualifications**
- Minimum Grade 12 education
- Graduate from a Community College course in 911 and Emergency Services Communications preferred
- Minimum of 1 year current related experience in a Call Centre environment.
- Previous experience in a hospital setting is an asset.
- Previous experience on a console and paging system is an asset.
- Regular attendance is a requirement of the position as is the ability to work shift work, weekends and overnights to accommodate specific components of the job.

**Closing Statement**

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

**Primary Responsibilities**

The Central Communications department is responsible and accountable for the effective dispatching and coordination of Environmental Services and Transport Services staff in accordance with current standards of practice. The Central Communications department houses keys/badges for staff sign out, and can assist with booking of meeting rooms.



  • Newmarket, Canada Southlake Regional Health Centre Full time

    Company Bio Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the...


  • Newmarket, Canada Southlake Regional Health Centre Full time

    **Company Bio** - Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the...


  • Newmarket, Canada Southlake Regional Health Centre Full time

    We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka. Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    At Southlake Regional Health Centre, we are seeking a skilled Central Communications Operator to join our team. This role is responsible for handling internal and external inquiries related to locating physicians, staff, and patients via face-to-face interaction or phone calls. The Central Communications department is accountable for initiating responses to...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Job SummaryThe Central Communications department is responsible for handling all internal and external inquiries related to locating physicians/staff/patients via face-to-face interaction at the Information desk or via phone. The department is accountable for initiating the response to all Emergency Codes/situations immediately.Key ResponsibilitiesThe...

  • Healthcare Liaison

    2 weeks ago


    Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Job SummaryThe Central Communications Operator plays a vital role in providing exceptional customer service to patients, families, and staff by facilitating inquiries and responding to emergency situations in a timely and professional manner.Key Responsibilities• Coordinate the effective dispatching and coordination of Environmental Services and Transport...


  • Newmarket, Ontario, Canada Government of Canada - Central Full time

    Company OverviewThe Government of Canada - Central seeks a highly skilled and experienced Administrative and Financial Director to lead our finance team.Estimated Salary: $120,000 - $180,000 per year.Job DescriptionWe are looking for a strategic leader to oversee the financial and administrative operations of our organization. As an Administrative and...


  • Newmarket, Canada Community Living Central York Full time

    **SUMMARY STATEMENT**: To support people who have an intellectual disability to achieve their personal goals and facilitate relationships, skills and roles which promote people’s effective participation in the typical and valued life of the community. **RESPONSIBILITIES**: To ensure the effective operations of residential homes, including but not limited...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Central Communications Operator Job OverviewWe deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.​About Southlake Regional Health CentreSouthlake...


  • Newmarket, Ontario, Canada Glassons Full time

    We are seeking a talented Visual Merchandiser to join our Central Region team and showcase our latest fashion trends in-store. As a Central Regional Visual Merchandiser, you will be responsible for creating visually appealing store displays that drive sales and customer engagement.Key Responsibilities:Develop and implement visually appealing store displays...


  • Newmarket, Ontario, Canada Government of Canada - Central Full time

    Job Summary: As a key member of our team at the Government of Canada - Central, we are seeking a Senior Management and Administrative Services Coordinator to co-ordinate administrative services, hire and train staff, direct staff in providing services, plan and organize daily operations, and manage department operations. This role requires a strong leader...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Job SummaryThe Central Communications department at Southlake Regional Health Centre is responsible for handling internal and external inquiries related to locating physicians, staff, and patients. This includes face-to-face interactions at the Information desk and phone inquiries. The department is also accountable for initiating responses to emergency...


  • Newmarket, Ontario, Canada Glassons Full time

    Achieving business growth in retail is all about innovation and taking calculated risks. Glassons encourages individuals who are not afraid to develop their skills, motivate others through action, and create opportunities by putting in hard work.We believe in promoting from within, many of our employees started as sales associates and stylists before growing...


  • Newmarket, Canada Community Living Central York Full time

    **Part Time Friday-Monday** We are seeking positive, community-minded team members who are energized by challenge and are motivated to serve our community. Community Living Central York is hiring Support Workers to join our team! Our employees seek to provide a high quality of service and support to people with developmental disabilities. Community Living...


  • Newmarket, Canada Community Living Central York Full time

    **Part Time** We are seeking positive, community-minded team members who are energized by challenge and are motivated to serve our community. Community Living Central York is hiring Support Workers to join our team! Our employees seek to provide a high quality of service and support to people with developmental disabilities. Community Living Central York...


  • Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    We are seeking a skilled Healthcare Communications Specialist to join our team at Southlake Regional Health Centre. As a key member of our Central Communications department, you will be responsible for handling internal and external inquiries related to locating physicians, staff, and patients. Your excellent communication skills and ability to work in a...


  • Newmarket, Canada Government of Canada - Central Full time

    OverviewLanguages: EnglishEducationCollege/CEGEPor equivalent experienceExperience3 years to less than 5 yearsOn siteWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasks:Co-ordinate administrative servicesHire and train or arrange for training of staffInterview, hire and provide training for staffDirect...


  • Newmarket, Canada Government of Canada - Central Full time

    OverviewLanguages: EnglishEducationCollege/CEGEPor equivalent experienceExperience3 years to less than 5 yearsOn siteWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasks:Co-ordinate administrative servicesHire and train or arrange for training of staffInterview, hire and provide training for staffDirect...

  • Team Assistant

    6 months ago


    Newmarket, Canada HCCSS Central | SSDMC du Centre Full time

    **Job Description**: Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity. As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team...


  • Newmarket, Ontario, Canada The Regional Municipality of York Full time

    Job SummaryAs a Water Treatment Plant Operator with The Regional Municipality of York, you will play a critical role in ensuring the optimal operation of our groundwater systems, water treatment plants, and associated booster stations. Reporting to the Supervisor, Operations, Maintenance and Monitoring (Central Area), you will work under the day-to-day...