Medical Office Assistant

3 weeks ago

Thornhill, Canada NewM Clinic Full time

NewM Clinic is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at NewM Clinic, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

**JOB PURPOSE**:
Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

**PRINCIPAL RESPONSIBILITIES**:

- Answering phones, greeting and registering patients
- Responding to patient enquiries in person and by phone
- Initiating forms, creating billings, and collecting payment for services not covered by insurance
- Escorting patients to exam or treatment rooms and preparing patients for physician
- Cleaning and preparing exam and treatment rooms between patient visits
- Setting up and assisting with minor procedures
- Performing diagnostic testing as ordered by the physician including urinalysis
- Performing Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician
- Scheduling and notifying patients of appointments
- Scanning patient documents into electronic medical records as required
- Opening mail, receiving faxes, and distributing as appropriate
- Completing daily, monthly and weekly chore lists as required
- Performing other duties as assigned

**KNOWLEDGE, SKILLS AND EXPERIENCE**:

- High school diploma or equivalent
- Medical Office Assistant Qualification is an asset
- Recent customer service experience
- Experience with Med Access or Electronic Medical Records
- Excellent verbal and written communication skills in English (other languages will be bonus)
- Problem solving skills
- Proficiency in medical terminology is an asset
- Must be able to handle confidential information in compliance with the Health Information Act

**Information For Applicants**:

- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted._

**Job Type**: Part-time

**Salary**: From $18.00 per hour

Additional pay:

- Bonus pay

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Thornhill, ON: reliably commute or plan to relocate before starting work (required)

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